The energy plan pitch
10:15 am, TuesdayAn electrician in Mandurah climbs down a ladder to answer an unknown number. It is the third energy switching offer this week.
Miya takes the call and ends the pitch politely.
Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoSpam call screening
Miya picks up every call, asks unknown callers what they need and ends telemarketer and scam calls politely, so only real customers take up your time.
Watch Miya screen a call
We'll play a sales call and a real enquiry so you can compare them.
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Built for Australian local businesses
AI call screening uses artificial intelligence to answer or intercept incoming calls, find out who is calling and why, and filter out spam, scams and sales calls before you pick up.
Its main parts are:
With RingOut, Miya screens your incoming calls, helps real customers and politely ends pitches and scams, labelling them spam dropped. Now and then a genuine caller is screened out, which is why every screened call stays in your log.
Small businesses field a steady stream of energy offers, marketing pitches and scam calls. Each one pulls someone off a job or away from a customer.
An electrician in Mandurah climbs down a ladder to answer an unknown number. It is the third energy switching offer this week.
Miya takes the call and ends the pitch politely.
A bookkeeper in Launceston gets a call claiming a tax debt and demanding payment by gift card.
Calls like this are ended and logged instead of reaching you.
A cafe owner in Bendigo keeps getting calls promising first place on Google, always during the afternoon rush.
Repeat sales pitches are screened out every time.
The call screening service works in four steps: Miya answers in your business name, she asks unknown callers what the call is about, she decides whether it's a real enquiry or spam, and she either helps the caller or ends the call and logs it. Genuine callers never notice the check.
Every call is picked up in your business name, and callers are told they're talking to an AI receptionist.
Callers she doesn't recognise are asked what they're ringing about.
Genuine enquiries carry on as normal, while pitches and scams are identified from what the caller says.
Spam calls are closed politely and labelled spam dropped in your dashboard.
Spam screening only stops sales and robocalls. A diner wanting a Friday table at The Corner Bistro reaches Miya without any delay, as this call shows.
Let through
Genuine diner, table booked
The main benefits of AI call screening are fewer interruptions, protection from scam calls, more time for real customers, no awkward refusals, a clear record of what was screened and spam kept out of your call numbers.
Cold callers never reach your mobile, so you stop climbing down ladders for sales pitches.
Callers pushing for payments or personal details for no good reason are ended before they reach you.
The minutes you used to lose to pitches go back to paying work.
Miya declines politely, so you never have to say no to a persistent salesperson again.
Every screened call is logged, so you can check nothing genuine was turned away.
Spam is labelled separately, so your figures show the calls that were real enquiries.
Good to know: screening relies on the conversation, so an unusual genuine call, such as a new supplier or a recruiter, can occasionally be screened out. Every screened call stays in your dashboard with its summary, so you can ring back if one was real.
Spam screening is switched on for the Professional and Business plans, with each screened call logged in your dashboard.
Phone-level spam filters mostly check numbers against a list. RingOut's AI receptionist listens to what the caller wants, which catches pitches from brand-new callers too.
New numbers and local-looking numbers are caught by the conversation itself.
Nobody is hung up on mid-sentence, and spam calls are closed courteously.
Every screened call sits in your log with a short summary.
Even cold callers hear a proper greeting, which protects how your business comes across.
Screening is part of RingOut, with nothing extra to install on your phone.
Screening comes with Professional and Business, from $332.50 a month billed yearly, AUD ex GST.
Businesses trying to cut spam usually rely on the screening built into their phone, a carrier call-blocking service or letting unknown numbers ring out. The table shows the trade-offs next to RingOut.
| What matters | Best value | Phone call screening | Carrier call blocking | Ignoring unknown numbers |
|---|---|---|---|---|
| Asks the caller what they want | Some phones | ✕ | ✕ | |
| Catches pitches from new numbers | Sometimes | Rarely | Yes, and real callers too | |
| Real customers still helped | Yes, by Miya | You still answer | You still answer | Often missed |
| Log of screened calls | Every call | Recent calls list | Limited | ✕ |
| Books genuine callers | ✕ | ✕ | ✕ | |
| Works while you are busy | 24/7 | On your phone only | ||
| Summary of each call | Sometimes | ✕ | ✕ | |
| Typical cost | From $332.50/mo | Free | Free or low cost | Lost enquiries |
| Get started |
Summarises common spam-call options available in Australia as of September 2026. Phone and carrier features vary by model and provider.
Spam call screening is part of the Professional and Business plans, next to call answering, transcripts and outcome labels. One monthly price covers your answered minutes. AUD, ex GST.
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Tap your industry to see the spam calls Miya screens out most often.
Air conditioning and electrical businesses get endless solar and energy switching calls. Miya screens them out and still books the customer whose split system has stopped working.
Pitches
screened out
Lead sellers
logged
Customers
served as normal
“Hi, Coastline Air Conditioning, Miya speaking. What can I help with?”
“Our split system's blowing warm air and it's 38 degrees. Can someone come today?”
It answers your calls and filters out spam before it takes up your time. On Professional and Business plans, RingOut's Miya checks why each unknown caller is ringing, helps real customers as normal and politely ends sales pitches, robocalls and scams, logging each one for you.
It is checking who is calling and why before a call gets your attention. Phones do it with number lists or by asking callers for their name, while an AI receptionist does it with a short conversation. The aim is the same: real customers get through and time-wasters do not.
Not often. An unusual genuine call can occasionally be mistaken for a pitch, so every screened call is logged with a summary and you can ring the person back. Checking the spam list once a week takes a minute and catches anything that should not have been screened.
Yes. Each one is labelled spam dropped in your dashboard, with the time, the number and a short summary of what the caller wanted. You can open any screened call to read the transcript or play the recording if you want to check how it was handled.
Yes, when your mobile is the business number and its calls go through RingOut. Screening does not touch calls made straight to a personal mobile that you have not diverted. Once that diversion is set, every call to the number is checked before it can interrupt your day.
Miya treats automated messages with no real enquiry behind them as spam and closes the call, logging it like any other screened call. Recorded sales messages, fake prize offers and silent calls are ended quickly, so they use as little of your monthly minutes as possible.
Usually, yes. Spam calls cost time and focus, and a call screening service gives those minutes back to paying work while real enquiries are still answered. If you get several sales or scam calls a week, screening on the Professional plan quickly pays for the interruptions it removes.
By listening to the reason for the call. Someone asking about a job or appointment is helped as normal, while offers to sell you something or requests for payment details are treated as spam. A new customer calling from an unknown number is never blocked for that alone.
Yes, in effect. It doesn't block numbers on your handset, but Miya ends spam calls to your business line before they reach you. She judges each call by its purpose, so spam from brand-new numbers is handled just as well as spam from familiar ones.
It comes with the Professional plan and above, from $399 a month or $332.50 monthly on a yearly plan, AUD ex GST. Screening isn't charged as an extra, and Professional also includes 900 minutes, three local numbers, eight voices and eight calls at once.
Screening is built into Professional, at $399 monthly ex GST, and into Business. On Starter and Growth, Miya still answers and labels every caller, but sales pitches and robocalls are not filtered out automatically, so they reach her just like anyone else ringing your business.
Miya screens every call to your business number, helps the real customers and ends pitches and scams politely, with each one logged. Start a trial and see how many spam calls you have been taking.
Want screening on your own number? Get started on Professional, from $332.50 a month on an annual plan.
Tell us the spam calls you get most and we'll show you how Miya handles them.
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24/7 call answering from $40.83/mo billed yearly, ex GST
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