What does an AI receptionist for an air conditioning business do?
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It answers calls in a natural voice, books services and repairs, records the brand, model and fault, and sends real breakdowns to you first. On hot days it answers several callers at once, so customers do not hear an engaged tone and ring another installer.
How many calls can it answer at once in summer?
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Starter covers two callers at the same moment, Growth four, Professional eight and Business twelve. More lines can be added from $20 a month, so a busy cooling business can scale up for the peak months and back down afterwards.
Will it diagnose a unit over the phone?
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No. Miya records what the caller describes, such as warm air, water leaking or an error code, but never tells them what is wrong or how to fix it. Anyone reporting smoke or a burning smell is told to switch off safely and ring 000 if needed.
Can it give install quotes?
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Just the fixed prices listed in your setup. For new systems, Miya records the home size, rooms to cool, storeys, existing system and switchboard, then asks for photos by text so your estimator can quote without a site visit for simple jobs.
Does it work with field service software?
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Not at this stage. Bookings are placed in Google Calendar or Calendly, while a summary of every call waits in your RingOut dashboard. Many teams move confirmed jobs into their field service app before knocking off. Each summary already lists the brand, model, fault and address, so nothing needs retyping from memory.
How much does it cost for a cooling business?
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Starter costs $49 a month for 60 minutes. Cooling businesses often use Growth at $149 for most of the year and Professional at $399 for summer, when 900 minutes and 8 calls at once cover the rush. Prices are AUD ex GST, with no setup fee.
