AI voice agent for retail in Australia.

Not live. Miya has no connection to your stock system, so she shares only stock notes you write, such as new arrivals, and offers to have staff confirm or hold an item. She never promises a product is on the shelf.

No. Miya does not process orders or take card details over the phone. She records order enquiries with the product, size and contact details and labels them for your team, who confirm the order and payment with the customer directly.

Yes. Miya answers several calls at the same time, from two on Starter up to twelve on Business, so peak trading days no longer mean engaged tones. Extra capacity can be added for $20 a month for each additional simultaneous call.

Yes. Miya lets every caller know she is an AI receptionist in her greeting, before the conversation starts. Most customers carry on with their question, and anyone wanting a staff member can leave a message that lands in your dashboard straight away for a call back.

Store hours, location, parking, returns, lay-by and any product notes you provide, every time a customer rings. An AI voice agent for retail also books fittings and consultations and captures special order enquiries, so customers get an answer without staff leaving the counter.

For most shops, the voice agent. A retail answering service generally passes on messages for staff to return, while Miya answers the question, books the visit and handles several callers at once, all on a flat monthly plan without per-call fees.

Miya answers hours, script-ready questions you allow and general store questions. Every medicine, dosage or health question goes to the pharmacist for a call back, and anyone describing an emergency, such as chest pain, is told to call 000 straight away.

No. RingOut does not integrate with point-of-sale or ecommerce platforms such as Shopify, Lightspeed or Square. Appointments go to Google Calendar or Calendly, and enquiries are kept in your RingOut dashboard with every customer detail your team needs to follow up.

Starter is $49 a month in Australian dollars, or $40.83 a month paid yearly, GST excluded, with no setup fee and no per-call fee. Busy stores often run on Growth at $149 a month for call audio and recaps, and multi-store groups choose Professional or Business.

Yes. Tell us what you sell and your trading hours, and we will play a customer ringing to ask about a product and the store's hours. You hear how Miya answers from your details and takes a message when staff are needed, then pick a plan if it fits.