Unanswered calls
Your phone carrier's app or online account usually lists missed and diverted calls. A week of those records gives a fair starting count.
Missed call calculator
Missed call calculator for Australian businesses
Put in how many calls go unanswered in a normal week and what a job is worth to you. The result shows the revenue and profit tied up in those calls, and how many bookings would pay for a plan.
- Uses your own call and job figures
- Shows monthly and yearly results
- Compares the result with RingOut plans
See Miya handle your missed calls
Send your details and we'll walk through how Miya would answer the calls you currently miss.
You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.
Calculator
Work out what your missed calls are worth
Move each slider to match a typical week. Every figure updates as you go.
Your weekly figures
Start with an ordinary week instead of your busiest one.
You could save
$1,822
a month
$21,859
a year
Profit kept from missed calls after the Starter fee of $49
Revenue each month$6,235
Revenue each year$74,822
Profit each month$1,871
Profit each year$22,447
Bookings a month14
Profit per $1 of plan fee$38.17
Monthly profit$1,871
Starter fee$49
Profit from 1 booking a month pays the Starter fee.
See pricingUnanswered calls each week × 4.33 × booking share gives bookings a month. Bookings × job value gives revenue, and revenue × margin gives profit. The saving is monthly profit minus the plan fee, and the yearly figure is twelve times that. Plan fees are AUD ex GST and leave out any extra minutes.
Overview
What is a missed call calculator?
A missed call calculator is a tool that estimates the revenue a business loses when calls go unanswered, using call volume, the share of callers who would buy and the value of a typical sale.
It works from four figures:
- Call volume: how many calls ring out or reach voicemail each week.
- Conversion share: the portion of those callers who would have become paying customers.
- Sale value: the average amount a job or appointment brings in.
- Margin: the share of that amount left after costs.
RingOut's version adds a comparison with our plans, so you can see the number of bookings that covers the fee. Miya, our AI receptionist, answers the calls behind these numbers once you divert your existing number, books jobs into Google Calendar or Calendly, and suits businesses that lose calls while on the tools or with clients.
Method
How the calculator works out each figure
Each result comes from a short chain of multiplication, laid out here so you can check it against your own records.
- 1
Weekly calls become monthly calls
Your weekly figure is multiplied by 4.33, the average number of weeks in a month, to give unanswered calls per month.
- 2
Calls become likely bookings
That monthly count is then scaled by the portion of callers you expect would book, giving the bookings at stake.
- 3
Bookings become revenue and profit
Bookings times your average job value gives revenue, and revenue times your margin gives profit.
- 4
Profit is set against a plan fee
Monthly profit is divided by the fee of the plan you picked, and the tool counts the bookings needed to pay for that plan.
Your inputs
Where to find the numbers you need
Most of these figures already sit in records you keep for other reasons.
Callers who book
Think about the last ten enquiries that reached you. The number that turned into paid work is a sensible booking share to begin with.
Average job value
Divide last month's invoiced total by the number of jobs. Leave out one-off large projects so the average reflects normal work.
Profit margin
Your accountant, or the profit and loss report in your accounting software, will show what is left from each dollar after materials and wages.
Voicemails and after-hours calls
Count both in your weekly figure. A caller who leaves a message or rings after closing still waited without reaching anyone.
Plan to compare
Starter suits one number and up to 60 minutes a month, while Growth adds recordings, transcripts and summaries for busier lines.
Next step
What happens when Miya answers instead
When your number diverts to RingOut, calls that would have rung out reach Miya.
Call answering
Miya picks up in your business name and says she is an AI receptionist.Learn moreAppointment booking
Bookings land in Google Calendar or Calendly before the caller hangs up.Learn moreKnowledge base
She answers questions about prices, hours and service areas from details you give her.Learn moreCall summaries
On Growth and above, each call arrives with a written summary you can read later.Learn moreFAQ
Missed call calculator questions
What does a missed call calculator measure?
It measures the revenue and profit linked to calls nobody answers. You enter weekly unanswered calls, how many of those callers would book, an average job value and your margin, and the tool turns those into monthly and yearly figures.
How accurate is the result?
It is as accurate as the figures you put in. A real week of call records and last month's invoices give a far closer result than a guess, and running both a quiet week and a busy week shows you the likely range.
Should I count calls that went to voicemail?
Yes. A caller who reached voicemail did not get an answer when they rang, so include those calls in your weekly count. If you return some of them quickly and still win the work, lower the booking share slightly to allow for that.
How much does RingOut cost compared with missed calls?
RingOut charges $49 a month ex GST for Starter, with Growth at $149, Professional at $399 and Business at $699, and yearly billing takes two months off each. The calculator shows how many bookings a month would cover the plan you choose, based on your own job value and margin.
Does Miya call back the people I missed?
No. Miya answers incoming calls only and does not make outbound or sales calls. The idea is to pick up the first time a customer rings, which leaves fewer people to chase later in the day.
Which plan should I compare against?
Pick the plan closest to your monthly call minutes. Starter includes 60 minutes and one number, Growth includes 250 minutes and adds recordings, transcripts and summaries, and Professional includes 900 minutes with spam call screening. The ROI calculator can pick one from your minutes.
Can I use the calculator for after-hours calls only?
Yes. Enter only the calls that arrive outside your opening hours and the result shows what that slice of demand is worth. Comparing it with your full weekly figure shows how much of the lost revenue comes from evenings and weekends.
Turn missed calls into booked jobs
Divert the calls you can't get to, and Miya answers them in your business name, then books the work or takes the details.
- Bring your calculator result.We can use your figures to show what Miya would do with those calls.
- Start on the plan that fits.Starter covers 60 minutes a month, and you can move up as volume grows.
- Divert only when ready.Your number stays yours, and you can turn the divert off at any time.
Want to try it on your own number? Get started today. Yearly billing brings Starter to $490 a year.
Talk to us about missed calls
Share your weekly missed call count and we'll show you what Miya would do with each one.
You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.