Missed callNew patient, Bondi9:20 am
VoicemailNo message left
At the front desk
Busy at the front desk
Staff are checking in patients. A new patient rings, gets no answer and books elsewhere.
With MiyaAnswered at once and booked for Thursday.
Virtual receptionist
Virtual receptionist for Australian businesses.
Miya, your AI virtual receptionist, takes every call in your business name. She books appointments and logs each call, 24/7, from $40.83 a month.
- Answers 24/7, holidays included
- Australian voice and local number
- Live in about an hour
Meet your virtual receptionist
We will set Miya up for your business and ring her while you watch.
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Built for Australian local businesses
Overview
What is a virtual receptionist?
A virtual receptionist is a remote service that answers your business calls, books appointments and takes messages, just like an in-house receptionist. The difference is that nobody sits at your front desk: calls are handled by a team in a call centre or, with RingOut, by an AI receptionist.
- Answering. calls picked up with your greeting
- Call handling. questions answered, details taken
- Scheduling. appointments booked into your calendar
- Records. an outcome saved for every call
With RingOut, your AI virtual receptionist is Miya. She picks up straight away, at any hour, using the services, prices and opening hours you provide, and books into your connected calendar. Anything needing a person goes to your team with the caller's details attached.
Miya · Call record
Caller: "Hi, I hurt my knee on a run. Can I see someone this week?"
Miya answered, checked the calendar and booked the visit.
Call outcome
1/1Appointment bookedThursday 2:30 pm with Dr ChenBooked
Questions answered2
Caller details captured3 of 3
Booking read backYes
Needs a call backNo
View in your RingOut dashboard
The problem
Are missed calls costing you customers?
Most calls are missed at three moments. Callers who reach voicemail usually ring someone else. An affordable virtual receptionist answers all three.
Missed callQuote request, Parramatta1:45 pm
VoicemailNo message left
Out on a job
Busy on a job
An electrician is up a ladder. A quote request rings out and the caller moves on.
With MiyaDetails taken and a site visit booked.
Missed callNew client, Adelaide4:10 pm
VoicemailNo message left
In a meeting
Busy in a meeting
Every adviser is with a client. A new enquiry hears voicemail and hangs up.
With MiyaEnquiry captured and flagged for today.
What is included
What's included with RingOut's virtual receptionist service.
Your Australian virtual receptionist does four jobs on every call.
Reception
Answers every call, in your business name.
Miya picks up straight away with your greeting. She can take several calls at once, up to 12 on Business.
Explore call answeringCalls todayMiya answering
- ELEmma LoweBookedKnee assessment, Thu 2:30 pm9:20
- TBTom BradleyQuoteSwitchboard upgrade, Parramatta1:45
- PSPriya ShahNeeds youLease renewal, call back today4:10
- NRNoah ReidAnsweredAsked about health funds4:52
Scheduling
Books the appointment before the call ends.
She offers only free times from your calendar. The caller hears the date and time repeated before hanging up.
Explore appointment bookingDr Chen, Thursday
Mon6Tue7Wed8Thu9Fri10
- 9:00Free
- 10:30Taken
- 11:45Free
- 2:30Emma Lowe, knee assessment
- 4:00Free
Booked and read backThu 2:30 pm with Dr Chen
Call records
Writes up every call, so nothing is lost.
Every call gets an outcome label. From Growth, you also get the audio, transcript and summary.
Explore call summariesELEmma LoweThu 9:20 am, 3 min 12 sBooked
3:12
Summary
- Knee pain since a run on Saturday
- Booked with Dr Chen, Thursday 2:30 pm
- Asked about health fund claims
Screening and insights
Filters the noise, shows you the numbers.
From Professional, spam calls are ended for you. Analytics show your calls and busiest hours.
Explore call analyticsThis week
148Calls
61Booked
23Spam ended
MonTueWedThuFriSatSun
23 spam calls endedThis week, from Professional
How it works
How a virtual receptionist works with RingOut.
A business phone virtual receptionist takes about an hour to set up. You keep your number.
Step 1About 5 minutes
Choose a plan
Starter is $49 a month for 60 minutes. Growth is $149 for 250 minutes.
Starter60 min$49Growth250 min$149Professional900 min$399
Step 2About 30 minutes
Brief Miya
Add your greeting, services, prices and hours. Then link your calendar.
Good morning, Bayside Physio, Miya speaking.
Initial consult, 45 min, $95
Google CalendarConnected
Step 3About 10 minutes
Divert your calls
Forward busy and unanswered calls, or every call, to RingOut.
Call forwarding
All calls
When busy
When unanswered
Forwarding to your RingOut number
Sample call
Hear a virtual receptionist call.
A virtual phone receptionist should feel like part of the salon. Hear Miya welcome a Glow and Co. client, suggest a stylist and lock in a same-day appointment.
- Greets callers warmly in the salon's name
- Offers what callers usually ask about
- Fits the client in the same day
- Sounds like your own front desk
Appointment made
Trim with Priya this afternoon
Benefits
Benefits of a virtual receptionist.
When you hire virtual receptionist cover, six things change straight away.
No more missed calls
Every call is answered straight away, even when several people ring at once. Callers never hear voicemail, so they have no reason to try another business.
Bookings while you work
Miya checks your calendar and books the appointment during the call. You stay with your customer, and the new job is already in your diary.
Nights and holidays covered
Calls at 9 pm, on Sundays or on Christmas Day cost the same monthly price. You never need a roster or pay overtime to cover the phone.
A professional first impression
Callers hear your business name and a natural Australian voice. Everyone gets the same correct answer about prices, hours and services.
One flat monthly price
Plans include your minutes, with no setup fee and no charge per call. You know what the phone costs before the month starts.
Every call on record
Each call is labelled as booked, answered, needs you or spam. One look at the dashboard shows who rang and what they wanted.
Pricing
Virtual receptionist pricing in Australia.
Four plans in AUD, ex GST, with no setup fee. Yearly billing gives two months free. Growth works out to about $1.49 a call.
Prices last updated October 2026
Starter
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
- 60 call minutes a month
- 1 local number included
- 1 Australian voice
- 2 simultaneous calls
- Extra minutes $0.99/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Spam call screening
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Setup guidance
- Priority support
- Uptime SLA
Growth
Most popularFor teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
- 250 call minutes a month
- 2 local numbers included
- 3 Australian voices
- 4 simultaneous calls
- Extra minutes $0.75/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Spam call screening
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Guided setup call
- Priority support
- Uptime SLA
Professional
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
- 900 call minutes a month
- 3 local numbers included
- 8 Australian voices
- 8 simultaneous calls
- Extra minutes $0.60/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Guided setup call
- Quarterly review
- Uptime SLA
Business
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
- 1,750 call minutes a month
- 5 local numbers included
- Unlimited Australian voices
- 12 simultaneous calls
- Extra minutes $0.50/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics by location
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Dedicated onboarding
- Quarterly review
- Uptime SLA
Enterprise
Need more than 1,750 minutes?
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pooled minutes across sites
Custom invoicing & reporting
Uptime SLA
Dedicated onboarding
Pricing
Priced to your volume
- Volume rate per minute
- Monthly or annual terms
- One invoice for every site
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Industries
Virtual receptionist calls by industry.
Choose a sector below. Each one shows its most common calls.
Jobs booked while you are on the tools.
Miya sorts urgent jobs from routine ones and books visits in your area.
- 01Urgent jobsflagged for you straight away
- 02Quote requestsjob details and suburb taken
- 03Bookingsvisits booked into free times
Miya answers
"Thanks for calling Harbour Plumbing, this is Miya. Is it urgent, or are you after a quote?"
PlumbersElectriciansCleanersHVAC
New project enquiries captured, every time.
Builders get quote calls while on site. Miya takes the project details and books a meeting.
- 01New projectsscope, address and budget taken
- 02Site meetingsbooked into your calendar
- 03Suppliersmessages passed on
Miya answers
"Coastline Builders, Miya speaking. Are you calling about a new project?"
BuildersRoofersRenovatorsPainters
Patients booked without waiting on hold.
Miya books, moves and confirms appointments, and answers fee questions.
- 01New patientsbooked with the right practitioner
- 02Changesappointments moved or cancelled
- 03Feeshealth fund and price questions
Miya answers
"Good morning, Bayside Physio. This is Miya. Are you booking an appointment?"
PhysioDentalGP clinicsVets
Bookings taken while every chair is busy.
Miya books the right service with the right stylist and explains prices.
- 01Bookingsservice and stylist matched
- 02Pricescuts, colours and treatments
- 03Changesmoves and cancellations
Miya answers
"Hi, Glow Studio, this is Miya. What would you like to book?"
Hair salonsBarbersDay spasNails
Services booked while the car is on the hoist.
Miya takes the car details and books services and roadworthies.
- 01Servicesmake, model and rego taken
- 02Roadworthiesinspections booked
- 03Job updatesmessages for the service desk
Miya answers
"Westside Auto, this is Miya. Are you booking a service?"
MechanicsTyresPanel beatersAuto electricians
Tenant and buyer calls answered after inspections.
Miya books inspections, logs repair requests and takes appraisal leads.
- 01Inspectionsbuyers and renters booked
- 02Repairstenant issue and details logged
- 03Appraisalsaddress captured for the agent
Miya answers
"Coastline Property, Miya here. Are you calling about a property or a rental?"
Sales agentsProperty managersStrata
Table bookings taken during service.
Miya books tables and answers questions about hours, menus and functions.
- 01Tablesbookings taken for the night
- 02Functionsevent details captured
- 03Questionshours, menus and parking
Miya answers
"Thanks for calling The Corner Bistro, this is Miya. Would you like to book a table?"
RestaurantsCafesBarsVenues
Store questions answered while you serve customers.
Miya answers stock, hours and order questions and takes messages.
- 01Stock questionsanswered from your details
- 02Orderspick-up and order questions
- 03Messagespassed to the right person
Miya answers
"Hi, Main Street Florist, this is Miya. How can I help?"
FloristsPharmaciesGift shopsBike shops
New client calls screened while you are in meetings.
Miya finds out what the matter is about and books a consult.
- 01New clientsmatter type and contact taken
- 02Consultsbooked into your free slots
- 03Existing clientsmessages for the right person
Miya answers
"Hart and Lane Lawyers, this is Miya. How can I help today?"
LawyersAccountantsBrokers
Lesson enquiries answered between classes.
Miya books trial lessons and answers questions about fees and times.
- 01Trial lessonsbooked into open times
- 02Enrolmentsstudent details taken
- 03Feesprices and packages explained
Miya answers
"Hi, Brightside Tutoring, this is Miya. Are you asking about lessons?"
TutorsDriving schoolsMusic teachersChildcare
Why RingOut
Book a demo
Why Australian businesses choose RingOut as their virtual receptionist.
Plenty of virtual receptionist services Australia wide take a message. Miya books the job.
24/7Calls answered, holidays included
12Calls at once on Business
- 01
Built in Australia
Australian voices, local numbers, prices in AUD.
- 02
Upfront that it is AI
Miya says she is an AI when she answers.
- 03
No per-call fees
Minutes are included in every plan.
- 04
Keeps your number
Calls reach Miya through a simple divert.
- 05
Clear about data
Recordings and transcripts are kept in Sydney.
FAQ
Virtual receptionist FAQs.
What does a virtual receptionist do?
A virtual receptionist answers your business calls for you. It says hello in your business name, handles everyday questions, fills your diary and relays messages. With RingOut, Miya does this at any hour, including weekends and public holidays, so no caller reaches voicemail.
Which virtual receptionist is the best in Australia?
The best one answers every hour, books work on the call and shows its full price. When you compare the best virtual receptionist Australia options, check the greeting, calendar booking, holiday cover and monthly cost at your call volume. RingOut covers all four.
Are calls answered in Australia?
Yes. Calls are answered by Miya, an AI receptionist built in Australia, so there is no overseas call centre. She uses an Australian voice and a local number. Recordings and transcripts are stored in Sydney. While a call is live, the voice stream passes through US speech servers.
Is RingOut a real person or AI?
RingOut is AI. Miya is a virtual receptionist AI, and she tells callers so when she answers. She understands normal speech, so callers just say what they need. Calls that need a person are flagged for you with the caller name and number.
Where can I read virtual receptionist Australia reviews?
Check Google, Product Review and Clutch, where most providers have profiles. Read recent reviews from businesses like yours and ask for references. A demo on your own type of call is the quickest way to test what a provider claims.
Does it work with my mobile or landline?
Yes. You forward calls from any Australian mobile, landline or office phone system to your RingOut number. You can forward every call, or only the ones you are too busy to answer. It takes about 10 minutes, and your published number stays the same.
Is RingOut virtual receptionist software or a service?
Both. RingOut is virtual receptionist software that runs the service for you. There is nothing to install. Miya answers the calls, and you change settings and read call records in a web dashboard. Most businesses are live the same day.
How much does a virtual receptionist cost in Australia?
Most Australian services charge $25 to $185 a month, and every call adds $2.50 to $4. RingOut costs $49 to $699 a month. Minutes come with each plan, and calls are never billed one by one. Yearly billing gives two months free, so Starter is $40.83 a month. All prices are AUD, ex GST.
Is there a virtual receptionist free trial?
No, RingOut does not offer a free trial. You can book a demo instead and hear Miya answer a test call set up for your business. Setup is free, and you can stop a monthly plan at the end of any month.
Your virtual receptionist starts today.
Book a short demo. Miya is set up as your business, then takes a test call while you listen.
- Answers every call.Day, night and public holidays.
- Books while callers wait.Straight into Google Calendar or Calendly.
- Flat monthly pricing.No per-call fees.
Ready now? Get started and brief Miya in under an hour.
Meet Miya on a live call
Share a few details about your business and see how she would answer its calls.
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