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AI answering service

AI answering service for Australian businesses.

A message service writes things down. Miya answers the question, books the job and only passes on the calls that need you.

  • Resolves routine calls on the spot
  • No per-call fees
  • Answers every call instantly
Hear Miya35-second call

Compare it with your current service

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Built for Australian local businesses

  • Roselands Veterinary Clinic
  • West Arctic Air
  • Australian ReUse
  • Bought Property Group
  • Good News
  • Professionals Build
  • Athelyx
  • Budget Salon Supplies
  • Killer Candle Co.
Overview

What is an AI answering service?

An AI answering service is a service that uses conversational AI to answer your business calls and deal with them on the spot. Instead of writing a message, it answers questions, books appointments and passes on only the calls that need a person.

  • Instant pick-up. calls answered with no queue
  • Resolution. routine requests handled in full
  • Escalation. calls that need a person flagged
  • Call data. a record and label for every call

With RingOut, the AI is Miya, who resolves routine calls herself using your knowledge base and connected calendar. Calls that need a person are labelled for follow-up with the caller's details and reason for ringing, so your team can return them quickly.

Miya · Resolved on the call

Caller: "How much is a podiatry consult, and can I come in tomorrow?"

A message service would have taken a note. Miya answered the price and booked the visit.

Call outcome

2/2Resolved, no call-back neededTomorrow 10:30 am, consult $85Booked
Price question answeredYes
Booking madeYes
Message left for staffNone
Call-backs needed0
View in your RingOut dashboard
The problem

Why message-taking services cost you time.

A message service answers the call but leaves the work to you. AI answering finishes the job on the call.

Missed call12 messages waiting5:30 pm
VoicemailNo message left

The message pile

A list of call-backs

A clinic closes with twelve messages from the answering service. Each one needs a call back tomorrow.

With MiyaMost calls resolved, two left for you.

Missed callCall back, no answer9:15 am
VoicemailNo message left

Phone tag

Chasing callers

Staff ring a caller back about a booking. The caller does not pick up, and the booking is lost.

With MiyaBooked on the first call.

Missed call$3.50 per messageMonthly bill
VoicemailNo message left

Per-call fees

Paying for each message

The answering service bill grows with every call, even the ones that only ask about opening hours.

With MiyaOne flat monthly price.

What is included

What the RingOut AI answering service resolves.

Four jobs a message service cannot do, run by RingOut features.

Answers questions

Answers questions from your details.

Callers get your real prices, hours and policies, exactly as you wrote them.

Explore the knowledge base

Calls todayMiya answering

  • HGHana GohBookedConsult tomorrow 10:309:15
  • MPMatt PriceAnsweredAsked about consult fees10:02
  • EVElla VossBookedOrthotics fitting, Thu11:40
  • CSChris ShawNeeds youWants to speak to Dr Lam2:20

Books appointments

Books the visit on the first call.

No phone tag. The caller leaves with a confirmed time in your calendar.

Explore appointment booking

Tomorrow, podiatry

Mon6Tue7Wed8Thu9Fri10
  • 9:00Taken
  • 10:30Hana Goh, consult
  • 11:15Free
  • 1:00Taken
  • 2:30Free
Resolved on the first callNo call-back needed

Sorts every call

Labels what still needs you.

Only calls that need a person reach your list, each one labelled with the reason.

Explore call outcomes
HGHana GohMon 9:15 am, 1 min 22 sBooked
3:12

Summary

  • Asked the price of a consult
  • Booked tomorrow at 10:30 am
  • No call-back needed

Screens the noise

Stops calls you never wanted.

On Professional and Business plans, robocalls and sales pitches are ended before they cost you time.

Explore spam screening

This week

156Calls
128Resolved
28Needed you
MonTueWedThuFriSatSun
19 robocalls endedFrom Professional
How it works

How to switch to AI answering.

Moving from a message service to RingOut takes three steps, and customers keep dialling the usual number.

Step 1About 5 minutes

Choose your plan

Pick by call volume. Every plan has published rates for extra minutes.

Starter60 min$49Growth250 min$149Professional900 min$399

Step 2About 30 minutes

Load your answers

Add the answers your old service never had: fees, policies and booking rules.

Riverside Podiatry, Miya speaking.

Standard consult, 30 min, $85

Google CalendarConnected

Step 3About 10 minutes

Move the divert

Point your divert at RingOut instead of your old answering service.

Call forwarding

All calls

When busy

When unanswered

Forwarding to your RingOut number

Sample call

Hear AI answering resolve a call.

Not every call is a booking. Chemist on King's caller wants to know about a script, and AI answering resolves it with a clear message rather than a missed call.

  • Answers even when the counter is busy
  • Works out what the caller needs
  • Records the number to call back on
  • Passes the request on accurately

Resolved

Script check passed to the pharmacist

Benefits

Why businesses switch to AI answering.

The biggest change is how few calls need a call back.

Fewer call-backs

Questions and bookings are resolved on the call, so your end-of-day list shrinks to the few calls that truly need you.

No queue at busy times

Several callers are answered at once, up to your plan limit, so nobody waits on hold for a free operator.

A predictable bill

One monthly price replaces per-message fees. Quiet questions about opening hours no longer add to the bill.

Answers you control

Miya quotes your prices and policies exactly as written, so every caller hears the same correct information.

Cover every hour

Nights, weekends and holidays are answered for the same price, with no after-hours surcharge.

Better records

Each call is labelled, and Growth adds audio and transcripts, so you can check any call later.

Pricing

AI answering service plans.

Four plans in Australian dollars, ex GST, with minutes included. Yearly billing gives two months free.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

Industries

AI answering by industry.

Pick a sector to see which calls Miya resolves instead of writing down.

Quotes and bookings resolved on the call.

A message service would hand you a list of call-backs.

  1. 01Price questionsanswered from your rates
  2. 02Bookingsmade during the call
  3. 03Emergenciesflagged straight away
See home services

Miya answers

"Brightline Plumbing, Miya here. Is this for a booking or a price?"

BookedAnsweredNeeds you

PlumbersElectriciansCleanersHVAC

Why RingOut

Why choose RingOut for AI answering.

Answering AI built for Australian businesses, with plain pricing.

0Per-call fees
9Plans and add-ons on one page
Book a demo
  1. 01

    Resolves every call

    Calls are finished on the call wherever possible.

  2. 02

    Same number

    Switch from your old service with a divert.

  3. 03

    Australian voices

    Local accents and local numbers.

  4. 04

    AI disclosed

    Callers are told they are speaking to an AI.

  5. 05

    Sydney storage

    Recordings and transcripts stay in Australia.

FAQ

AI answering service FAQs.

Is there an AI answering service in Australia?

Yes. RingOut is an AI answering service Australia businesses can use today, built locally with Australian voices, local phone numbers and prices in Australian dollars. Recordings and transcripts are stored in a Sydney data centre, and live audio is processed during calls in the United States.

Will my callers know it is answering AI?

Yes. Miya says she is an AI receptionist when she answers each call. Because she follows natural speech, most callers carry on with what they need without pressing buttons, repeating themselves or waiting in a queue for the next free operator.

Is an AI answering service for small business worth it?

Yes, for most small teams, because it often costs less than a person-staffed service while resolving more calls. An AI answering service for small business usually pays for itself once it saves a few call-backs a day and books a few extra jobs each week.

Does it work outside business hours?

Yes. Every plan answers at all hours, including evenings, weekends and public holidays, for the same monthly price. Night calls use the same included minutes as daytime calls, so after-hours cover adds nothing extra to your monthly bill at all.

What happens to messages for my staff?

When a caller asks for a particular person, Miya takes the message with the caller details and the reason for calling. It appears in your dashboard straight away, labelled as needing you, so the right person can follow up that same day.

How does AI answering differ from a regular answering service?

Regular services rely on staff who mostly write down a message and forward it. AI answering resolves the call itself: it books a time, quotes a price from your details or answers a question about hours. Far fewer calls come back to you as messages.

Can AI answering handle every call?

Not every call. It fully handles most routine calls, such as bookings, prices and opening hours. Calls that need judgement or a person, like complaints or complex quotes, are labelled for you with the caller name, number and reason, ready for a quick call back.

Can I switch from my current answering service easily?

Yes. You change where your number diverts to, and RingOut starts answering. Customers keep dialling the same number and notice only faster answers. Most businesses switch in under an hour, including briefing Miya on their services, prices and opening hours.

How much does AI answering cost?

Basic AI answering plans in Australia often start around $50 a month and rise with minutes and features. On RingOut, Starter is $49 a month with 60 minutes, and yearly billing cuts it to $40.83. There are no per-call charges.

How do I start with an AI answering service?

Start by choosing a plan sized to your monthly call minutes, then add your services, hours and common answers. Divert your number to RingOut and make a test call, which most owners finish in under an hour. A free demo is available first if you want to hear Miya on your type of call.

Fewer messages. More booked work.

Book a demo, bring a real call from your business and compare the result with your current service.

  • Resolves routine calls.Bookings and answers on the spot.
  • No per-call fees.Minutes come with every plan.
  • Same number.Just move your divert.

Ready to switch? Get started and move your divert today.

Test AI answering live

Share a common call and hear Miya handle it.

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24/7 call answering from $40.83/mo billed yearly, ex GST

Book a demo