AI knowledge base for Australian business phone calls.

It gives an AI the facts it needs to answer questions correctly instead of guessing. In RingOut, it holds everything Miya needs to answer your callers: what you offer and charge, when you open, where you work, your policies and what to ask before a job is booked.

The knowledge base for AI is the store of information it draws on instead of guessing. For an AI receptionist, that means the business details a trained receptionist would know by heart. The better it is, the more calls the AI can finish without passing them on to you.

Start with prices, hours, service area and the ten questions callers ask most. Then add the qualifying questions you always need answered before a booking or quote. Over the first week, read your needs-you calls and fill in whatever Miya could not handle.

She tells the caller she'll pass the question on and marks the call needs you, with their question noted beside the caller's details. She doesn't make up an answer. Adding the right answer to your knowledge base means she can handle that question herself next time.

From the next call. Update a price or your holiday hours and callers hear the new version straight away. There is nothing to publish, retrain or re-record, which makes it easy to keep Miya accurate through price rises, public holidays and seasonal changes in your services.

The best AI knowledge base is the one built for the people who will use it. Help centre tools suit written support articles, while a business taking phone calls needs one built for spoken answers, like the one inside RingOut. The best choice is the one your callers reach and that you can update in minutes.

Yes. Common examples include help centre software that powers support chatbots, internal wikis that answer staff questions, and AI receptionist knowledge bases like RingOut's that answer phone callers. Each stores the same kind of facts, but presents them to a different audience in a different way.

By giving it your business details and correcting anything it gets wrong. With RingOut there is no script to write: setup gathers your details, and you edit answers whenever something changes. Each correction is live for the very next caller, so the receptionist improves as you use it.

Yes, if they're in your knowledge base. She quotes the prices you've given her, word for word, and passes on anything that needs a custom quote. You can list fixed prices, starting-from prices or price ranges, and tell her which jobs always need an inspection first.

Yes. It comes with all four plans, and updating it costs nothing. Starter costs $49 month to month, or $40.83 monthly when paid yearly, AUD ex GST. There is no limit on how often you change your answers or how many services you add.

You start during setup, when we ask for your services, prices, hours, service areas and the questions you always ask before a booking. That first version is enough for Miya to take calls the same day. After that, add to it whenever a caller asks something new, straight from your dashboard.