Beta: Ringout is still in development, so some things will change. Payments are in test mode, so no real money is taken.

Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.

Book a demo
Log in Get started Book a demo

Booking service

Virtual receptionist appointment scheduling, around the clock.

Callers ring to book, Miya finds a time that suits both of you, and the appointment lands in your calendar before they hang up.

  • Books into your live calendar
  • Never double-books
  • Moves and cancels on the call
Hear Miya35-second call

Watch a booking happen live

Connect a test calendar and see Miya fill it during the call.

You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.

Built for Australian local businesses

  • Roselands Veterinary Clinic
  • West Arctic Air
  • Australian ReUse
  • Bought Property Group
  • Good News
  • Professionals Build
  • Athelyx
  • Budget Salon Supplies
  • Killer Candle Co.
Overview

What is virtual receptionist appointment scheduling?

Virtual receptionist appointment scheduling is a service where a remote receptionist books appointments over the phone straight into your calendar. Customers book on the first call, without waiting for you to ring them back.

  • Availability check. finding times that are free in your calendar
  • Booking. locking in the time with the right details
  • Changes. moving appointments when customers ask
  • Confirmation. reading the time back to the caller

With RingOut, Miya runs this whole process by phone from your live calendar. She needs Google Calendar or Calendly connected, offers only the free times inside your hours and reads each booking back. Requests that need a quote or a decision are captured for your team.

Miya · Booking call

Caller: "Can I book a cut and colour with Jess next week?"

Miya checked Jess's calendar, booked the right length of time and read it back.

Call outcome

1/1Appointment bookedWednesday 10 am with Jess, 2.5 hoursBooked
Free time foundYes
Service length matchedYes
Read back to callerYes
Double bookings0
View in your RingOut dashboard
The problem

How booking calls slip through.

Every missed booking call is a gap in your diary. An appointment booking service closes those gaps.

Missed callBooking request11:20 am
VoicemailNo message left

Hands busy

Mid-appointment

A stylist is with a client when a regular rings to book. The call rings out, and the regular books elsewhere.

With MiyaBooked with Jess for Wednesday.

Missed callCall back missed2:10 pm
VoicemailNo message left

Phone tag

The call-back that never connects

A clinic returns a booking call three times. The patient is at work and never picks up.

With MiyaBooked on the first call instead.

Missed callTwo clients, one slot4:00 pm
VoicemailNo message left

Double bookings

Two bookings, one time

A paper diary and a phone booking clash. Two customers arrive for the same appointment.

With MiyaLive calendar, no clashes.

What is included

What the appointment booking service includes.

Four booking jobs Miya handles on every call, each run by a RingOut feature.

Live calendar

Books only times that are free.

Miya reads your calendar in real time, so taken times are never offered to a caller.

Explore appointment booking

Wednesday, Jess

Mon6Tue7Wed8Thu9Fri10
  • 9:00Taken
  • 10:00Kim Morris, cut and colour
  • 12:30Free
  • 2:00Taken
  • 3:30Free
Booked for 2.5 hoursWed 10 am with Jess

Service rules

Knows how long each service takes.

Set durations and rules once. A colour books two and a half hours; a trim books thirty minutes.

Explore the knowledge base

Calls todayMiya answering

  • KMKim MorrisBookedCut and colour, Wed 10 am11:20
  • RDRae DunnMovedTrim moved to Friday12:05
  • AJAli JaberBookedBeard trim, Thu 4 pm2:10
  • SNSue NashAnsweredAsked about prices3:30

Booking outcomes

Records every booking with details.

Each booking call is labelled and saved with the caller name, number and service.

Explore call outcomes
KMKim MorrisMon 11:20 am, 2 min 05 sBooked
3:12

Summary

  • Cut and colour with Jess
  • Booked Wednesday 10 am, 2.5 hours
  • Regular client, prefers mornings

Booking trends

Shows how your diary fills each week.

Analytics count bookings by day and hour, so you can see your busiest booking times.

Explore call analytics

This week

118Booking calls
91Booked
14Moved
MonTueWedThuFriSatSun
5 spam calls endedFrom Professional
How it works

How virtual receptionist appointment scheduling is set up.

Three steps connect your calendar, your services and your phone line.

Step 1About 5 minutes

Hook up the diary

Use Google Calendar or Calendly, whichever your business already runs on.

Starter60 min$49Growth250 min$149Professional900 min$399

Step 2About 30 minutes

List your services

Add each service, how long it takes, its price and any questions to ask.

Mirror Hair Studio, Miya speaking.

Cut and colour, 2.5 hours

Google CalendarConnected

Step 3About 10 minutes

Send booking calls

Divert calls to Miya all the time, or only when you cannot answer.

Call forwarding

All calls

When busy

When unanswered

Forwarding to your RingOut number

Sample call

Hear a booking made on the call.

Booking a first driving lesson involves a few choices. Listen to Miya settle the car type and a weekend time, then confirm it on the call.

  • Asks the questions a booking needs
  • Matches the learner to the right car
  • Offers the time that suits the family
  • Confirms the lesson before ending the call

Lesson booked

Automatic, Saturday at 9 am

Benefits

Benefits of an appointment booking service.

A phone booking service keeps your diary full without anyone leaving a client to answer.

Bookings at any hour

Customers book in the evening or on Sunday, whenever they think of it, instead of waiting for you to open.

No phone tag

The time is agreed on the first call, so nobody chases anybody. The booking is made before the caller hangs up.

No double bookings

Times already taken in your calendar are never offered, so two customers never arrive for the same slot.

Fewer no-shows

Every booking is read back clearly at the end of the call, so customers remember the day and time.

Hands stay on the work

Staff carry on with clients while the phone is handled, so service in the room never stops for a call.

A clear diary

Every appointment arrives with the customer name, number and service attached, ready for the day.

Pricing

Plans for phone bookings.

Every plan books appointments around the clock. Choose by how many calls you get. Prices in AUD, ex GST.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

Industries

Bookings by industry.

Pick a sector to see what its booking calls look like.

Site visits booked in your area only.

Trades need bookings that fit travel and suburbs.

  1. 01Visit lengthjob type sets the time
  2. 02Suburb checkoutside your area declined
  3. 03Access notesgate codes and parking noted
See home services

Miya answers

"Swift Gutters, Miya speaking. Which suburb is the job in?"

BookedAnsweredNeeds you

PlumbersElectriciansCleanersHVAC

Why RingOut

Why businesses use RingOut to book appointments.

Phone bookings made from your real calendar, at any hour, for one monthly price.

2-wayCalendar sync
0Double bookings by design
Book a demo
  1. 01

    Live calendar sync

    Google Calendar and Calendly, both directions.

  2. 02

    Your booking rules

    Service lengths and booking hours you set.

  3. 03

    Moves and cancels

    Changes made during the call.

  4. 04

    Australian voice

    Clients hear a local accent.

  5. 05

    Records in Sydney

    Booking call recordings stay in Australia.

FAQ

Booking service FAQs.

What is an appointment booking service?

It is a service that takes booking calls for your business and puts each appointment straight into your calendar. RingOut does this with an AI receptionist, so bookings can be made at any hour, including evenings, weekends and public holidays.

How does virtual receptionist appointment booking work?

Miya looks for open time in your calendar, suggests a slot that suits the caller, books it with their details and repeats it back to them. The booking appears in your Google Calendar or Calendly straight away, ready for your day.

Is this an appointment setter service for sales?

No. An appointment setter service usually makes outbound sales calls. RingOut only answers inbound calls from customers who want to book with you, so it is not an outbound appointment setting service and never cold-calls anyone on your behalf or uses your customer list.

How is this different from an appointment scheduling service with people?

A person-staffed appointment scheduling service usually works set hours and charges per call or per booking. RingOut books at any hour on a flat monthly plan, answers several callers at once and never puts anyone on hold during your busiest booking hours.

Can I control which times are offered?

Yes. Miya only offers times that are free in your calendar and inside the hours you set. Block out time in your calendar, such as a long lunch or a day off, and it is removed from offer straight away.

Do bookings include the customer details?

Yes. Each booking carries the caller name, phone number and the service they asked for, plus any notes you ask Miya to collect, such as a pet name or a car model. You have what you need before the appointment.

What if someone wants a time that is already taken?

Miya never double-books. She tells the caller the time is taken and offers the closest free alternatives, such as the same time the next day or a later slot that afternoon, until one suits the caller and is confirmed in your calendar.

Which calendars does it work with?

Google Calendar and Calendly. The sync runs both ways, so anything you book yourself is never offered to a caller, and anything Miya books shows up in your calendar the moment the call ends, on every phone, tablet and computer you use.

Does the booking service work after hours?

Yes. Miya books around the clock, so a caller at 10 pm can take your first free time tomorrow. She offers only slots inside the hours you set and reads each booking back, so late bookings are as reliable as the ones made during the day.

Can customers move or cancel a booking?

Yes. Callers can ask to move a booking, and Miya finds a new free time and updates your calendar. Cancellations free the old slot straight away, so the next caller can take it instead of it sitting empty all day.

How much does an appointment booking service cost?

With RingOut it is $49 a month on the Starter plan, or $40.83 a month paid yearly, including 60 answered minutes and calendar booking. Busier practices usually choose Growth at $149 for 250 minutes. Every figure is in AUD and excludes GST, and bookings never carry a per-booking charge or setup cost.

Let the phone fill your diary.

Book a demo and watch Miya take a booking call into a test calendar, from greeting to confirmation.

  • Books at any hour.Evenings, weekends and holidays.
  • Calendar always right.Two-way sync, no double bookings.
  • Changes handled.Moves made on the call.

Want bookings flowing today? Get started and connect your calendar.

See a booking made live

Tell us your services and watch one get booked.

You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.

24/7 call answering from $40.83/mo billed yearly, ex GST

Book a demo