Missed callRenovation enquiry10:50 am
VoicemailNo message left
On site
A big job, missed
A builder is on site when a bathroom renovation enquiry rings. No answer, so the homeowner calls the next builder.
With MiyaQualified and site visit booked.
Lead capture
AI receptionist lead capture for Australian businesses.
Every enquiry call becomes a lead you can act on. Miya asks your questions, gathers what you need to quote and puts the best leads first.
- Every enquiry answered and recorded
- Your qualifying questions asked
- Hot leads labelled first
See a lead captured live
Share your qualifying questions and hear Miya ask them.
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Built for Australian local businesses
Overview
What is AI receptionist lead capture?
AI receptionist lead capture is a process where an AI answers enquiry calls, asks the questions you would ask and records each caller as a lead with their details and needs. No enquiry is lost to voicemail, and every lead arrives ready to quote.
- Capture. name, phone number and what the caller wants
- Qualification. your questions, such as location and budget
- Sorting. labels so the strongest leads stand out
- Follow-up. a clear record for a fast quote
With RingOut, Miya captures and qualifies every phone enquiry this way. Connecting hot leads to you live is on the way, so for now they are labelled for a fast call back.
Miya · New enquiry
Caller: "We want a full bathroom renovation in Carlton. Are you taking new jobs?"
Miya asked about budget and timing, then booked a site visit.
Call outcome
4/4Qualified lead, site visit bookedThursday 3 pm, CarltonBooked
Questions answered4 of 4
In service areaYes
Budget recordedYes
Lost to voicemailNo
View in your RingOut dashboard
The problem
How enquiry calls turn into lost leads.
Callers who reach voicemail usually ring the next business. Lead capture by phone only works when every call is answered.
Missed callName and number only1:15 pm
VoicemailNo message left
Thin messages
A message with no detail
A message service passes on a name and number. The builder rings back with no idea what the job is.
With MiyaJob, budget and timing recorded.
Missed callAd enquiry, evening7:40 pm
VoicemailNo message left
After hours
An evening ad click
Someone clicks a Google ad in the evening and calls. Voicemail answers, and the ad spend is wasted.
With MiyaCaptured as a hot lead at 7:40 pm.
What is included
What AI receptionist lead capture includes.
Four jobs Miya does on every enquiry call, each run by a RingOut feature.
Every enquiry answered
Answers every new enquiry.
Calls from ads, signs and your website are picked up at any hour, so no lead reaches voicemail.
Explore call answeringCalls todayMiya answering
- GHGrace HoHot leadFull bathroom reno, Carlton10:50
- PLPete LamBookedKitchen quote, Thu 3 pm1:15
- ZAZoe AdamsQuoteDeck extension, budget $25k4:20
- MOMax OrtizNot a fitOutside service area7:40
Your questions
Asks what you would ask.
Set your qualifying questions once. Miya asks them naturally and records every answer.
Explore the knowledge baseGHGrace HoTue 10:50 am, 3 min 02 sHot lead
3:12
Summary
- Full bathroom renovation in Carlton
- Budget $30k to $40k, start in March
- Wants a quote this month
Next step booked
Books the quote or site visit.
Strong leads can be booked straight into a quote slot while they are still keen.
Explore appointment bookingThursday, quote visits
Mon6Tue7Wed8Thu9Fri10
- 9:00Taken
- 11:00Free
- 1:00Free
- 3:00Pete Lam, kitchen quote
- 4:30Free
Quote visit bookedThu 3 pm, Carlton
Sorted leads
Puts the best leads at the top.
Each lead is labelled, and analytics show how many enquiries became booked work.
Explore call outcomesThis week
74Enquiries
31Hot leads
18Visits booked
MonTueWedThuFriSatSun
9 sales pitches endedFrom Professional
How it works
How to set up lead capture.
Three steps turn your phone line into a lead capture channel that captures each enquiry.
Step 1About 15 minutes
Write your questions
Add the questions that tell you whether a job is a fit, such as suburb, budget and timing.
Starter60 min$49Growth250 min$149Professional900 min$399
Step 2About 15 minutes
Decide what counts as hot
Tell Miya which answers make a lead urgent or high value.
Hartley Homes, Miya speaking.
Site visit and quote, free
Google CalendarConnected
Step 3About 10 minutes
Point enquiry calls to Miya
Divert all calls or only missed ones, including calls from ads.
Call forwarding
All calls
When busy
When unanswered
Forwarding to your RingOut number
Sample call
Hear a lead captured and qualified.
A builder needs more than a phone number from a new enquiry. Hear Miya capture the project, the suburb and the stage of the plans before booking a visit.
- Project type recorded
- Property suburb noted
- Plans stage checked
- Site visit booked for the team
Lead captured
Second-storey extension in Balmain
Draft plans ready
Benefits
Why use AI for lead capture.
Lead capture by phone works when every caller is answered quickly and asked the right questions.
No lead lost to voicemail
Callers who reach voicemail often ring the next business. Miya answers every enquiry, so the lead stays with you.
Better details first time
Everything needed for a quote is collected on the first call, so your call back goes straight to the price.
Hot leads stand out
High-value and urgent enquiries are labelled clearly, so you know exactly which callers to ring back first.
Out-of-area calls filtered
Jobs outside your service area are identified on the call, so you never drive to work you cannot take.
Leads at any hour
Enquiries from evening and weekend ads are captured as they arrive, so your ad spend is never wasted.
A record of every lead
Every lead stays on file, and Growth adds a recording and transcript you can check before quoting.
Pricing
Lead capture plans.
Every plan captures leads around the clock. Choose by how many enquiry calls you get. Prices in AUD, ex GST.
Prices last updated October 2026
Starter
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
- 60 call minutes a month
- 1 local number included
- 1 Australian voice
- 2 simultaneous calls
- Extra minutes $0.99/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Spam call screening
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Setup guidance
- Priority support
- Uptime SLA
Growth
Most popularFor teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
- 250 call minutes a month
- 2 local numbers included
- 3 Australian voices
- 4 simultaneous calls
- Extra minutes $0.75/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Spam call screening
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Email support
- Guided setup call
- Priority support
- Uptime SLA
Professional
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
- 900 call minutes a month
- 3 local numbers included
- 8 Australian voices
- 8 simultaneous calls
- Extra minutes $0.60/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Guided setup call
- Quarterly review
- Uptime SLA
Business
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
- 1,750 call minutes a month
- 5 local numbers included
- Unlimited Australian voices
- 12 simultaneous calls
- Extra minutes $0.50/min
- Extra numbers $12/mo
- Extra concurrency $20/mo
Included
- 24/7 call answering
- Appointment booking, 2-way sync
- Knowledge base of your business
- Spam call screening
- Call outcomes
- Call analytics by location
- Recordings & transcripts
- Call summaries
- Call transferComing soon
- Call routingComing soon
- SMS follow-upComing soon
Support and admin
- Priority support in Australia
- Dedicated onboarding
- Quarterly review
- Uptime SLA
Enterprise
Need more than 1,750 minutes?
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pooled minutes across sites
Custom invoicing & reporting
Uptime SLA
Dedicated onboarding
Pricing
Priced to your volume
- Volume rate per minute
- Monthly or annual terms
- One invoice for every site
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Industries
Lead capture by industry.
Choose a sector to see the questions Miya asks new enquiries.
Quote-ready leads for trades.
Every enquiry arrives with the job, suburb and timing.
- 01Job typerepair or install
- 02Locationsuburb checked
- 03Timingurgent or flexible
Miya answers
"Prime Roofing, Miya speaking. What do you need done, and where?"
PlumbersElectriciansCleanersHVAC
Big projects, qualified on the first call.
Builders learn scope and budget before the site visit.
- 01Scoperooms and size
- 02Budgetrange recorded
- 03Start datetiming noted
Miya answers
"Hartley Homes, this is Miya. Tell me about the build you have in mind."
BuildersRoofersRenovatorsPainters
New patients captured with the basics.
Clinics get the reason for visit and fund details upfront.
- 01Reasoncondition noted
- 02ReferralGP referral checked
- 03Fundhealth fund recorded
Miya answers
"Coastal Physio Group, Miya here. Is this your first visit with us?"
PhysioDentalGP clinicsVets
New clients with their history.
Salons learn what the client wants before they arrive.
- 01Servicetreatment requested
- 02Historypast colour or allergies
- 03Budgetprice range noted
Miya answers
"Aura Skin Clinic, this is Miya. Which treatment are you interested in?"
Hair salonsBarbersDay spasNails
Repair leads with the car details.
Workshops get make, model and fault before quoting.
- 01Vehiclemake, model and year
- 02Faultsymptoms described
- 03Urgencydrivable or not
Miya answers
"Redline Auto Repairs, Miya speaking. What is the car doing?"
MechanicsTyresPanel beatersAuto electricians
Appraisal and buyer leads sorted.
Agents learn who is selling, buying or just browsing.
- 01Sellersaddress and timeline
- 02Buyersbudget and suburb
- 03Investorsrental goals noted
Miya answers
"Summit Realty, this is Miya. Are you thinking of buying or selling?"
Sales agentsProperty managersStrata
Function leads with the numbers.
Venues get guest count, date and budget upfront.
- 01Event typewedding, birthday or work
- 02Guestsnumber expected
- 03Datepreferred day recorded
Miya answers
"The Boathouse Venue, Miya here. What kind of event are you planning?"
RestaurantsCafesBarsVenues
Custom order leads captured.
Specialist shops get order details before quoting.
- 01Productitem and size
- 02Quantityhow many needed
- 03Deadlinedate required
Miya answers
"Inkwell Print Shop, this is Miya. What would you like printed?"
FloristsPharmaciesGift shopsBike shops
New client leads screened.
Firms learn the matter type before booking a consult.
- 01Matterarea of need
- 02Urgencydeadlines noted
- 03Contactbest time to call
Miya answers
"Clarke Business Advisory, Miya speaking. What can we help your business with?"
LawyersAccountantsBrokers
Student leads with level and goals.
Schools learn age, level and goals before a trial.
- 01Studentage and year level
- 02Goalexam, skill or hobby
- 03Availabilitypreferred days
Miya answers
"Summit Coding Academy, this is Miya. Who are the classes for?"
TutorsDriving schoolsMusic teachersChildcare
Why RingOut
Book a demo
Why businesses capture leads with RingOut.
Lead qualification on the phone, built for local businesses rather than sales teams.
24/7Enquiries answered
3Steps to set up
- 01
Your questions, your rules
You decide what makes a good lead.
- 02
Works with your ads
Calls from any source are captured.
- 03
Inbound only
RingOut never cold-calls your leads.
- 04
Local and upfront
An Australian voice that says it is AI.
- 05
Kept in Sydney
Lead call recordings stay in Australia.
FAQ
Lead capture FAQs.
What is lead capture for a local business?
Lead capture means recording every enquiry with enough detail to follow it up. Most local business leads arrive by phone, so answering every call and taking the right details is the heart of it. Miya does both, at any hour, on every call.
What does lead qualification mean for a small business?
Here, lead qualification means working out whether an enquiry is a job you want: is it in your area, does the timing suit and is it the kind of work you do. Miya asks these questions during the call and records the answers.
What is AI lead qualification?
AI lead qualification is the use of AI to ask qualifying questions and judge the answers against your rules. RingOut does this on phone calls, labelling each lead so you can see at a glance which callers to ring back first and which are not a fit.
Is automated lead qualification accurate?
Yes, because it follows your rules exactly every time, which makes it consistent. You set the questions and what counts as a strong lead, and you can review the call record for any lead. You stay in control of who gets a quote or a visit.
What happens to leads outside my service area?
Miya checks the suburb against your service area and tells the caller politely if it is outside. The call is still logged, so you do not lose sight of demand in nearby areas, but you do not spend time on jobs you cannot take.
Where do I see my leads?
Leads sit in your RingOut dashboard, sorted by outcome label, with name, number and job details. On Growth and larger plans each lead also keeps its audio, the full text of the call and a brief recap to read before you ring back.
Does RingOut make outbound sales calls to leads?
No. RingOut only answers inbound calls. Following up a lead is up to you, with the information already gathered, so your call back can go straight to a quote or a site visit instead of starting again from scratch with questions.
How fast should I call a lead back?
As soon as you can. Hot leads are labelled so they stand out, and each one carries the details you need. Most businesses ring their best leads back the same day, often within the hour, while the job is still fresh.
Can Miya handle leads from my ads?
Yes. Calls from your Google ads, website, signage or directory listings are answered and captured the same way as any other call. Every lead lands in one dashboard, whatever brought the caller to you in the first place, so nothing is split across tools.
Can lead details go into my CRM?
No. RingOut does not link to a CRM yet, so each lead stays in your call list with the caller's name, number, suburb and answers to your qualifying questions. Copying a lead across takes a moment, and booked site visits already sit in your calendar.
How much does lead capture cost?
Lead capture comes with every RingOut plan, beginning with Starter at $49 monthly for 60 answered minutes. Leads and bookings carry no extra charge, and every price is in AUD, ex GST. Busier businesses usually step up to Growth for 250 minutes and call summaries.
Can I try lead capture before I sign up?
Yes. Book a free demo, describe a typical enquiry, and we will show Miya qualifying a caller for your business, from the first question to a booked visit. You can then choose a plan knowing exactly how your leads will arrive.
Turn every enquiry into a lead.
Book a demo, share the questions you ask new customers and watch Miya capture and sort an enquiry.
- Every enquiry answered.No lead lost to voicemail.
- Your questions asked.Details ready to quote.
- Hot leads first.Labelled so you ring them first.
Ready to capture more leads? Get started and add your questions today.
See lead capture live
Send your questions and watch a lead captured.
You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.