Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoSmall business answering
When you are the one doing the work, Miya answers the phone. She books jobs, answers the usual questions and passes on what needs you.
Try it on your type of business
Say what your business does and Miya will answer a test call for it.
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Built for Australian local businesses
An answering service for small business is a service that picks up the calls a small team cannot get to. Customers reach someone helpful instead of voicemail, and the owner keeps working on the job in front of them.
With RingOut, an AI receptionist gives you this cover at a flat monthly price. Miya answers inbound calls in your business name, books into Google Calendar or Calendly and takes details for anything you need to handle yourself, so the owner can stay on the tools.
Caller: "Are you free this week to fix a leaking tap in Coburg?"
The owner was on another job. Miya answered and booked the visit.
Call outcome
Small teams miss calls at the busiest moments. A small business call answering service picks up all of them.
Hands full
A sole trader is fixing a tap when a new customer rings. The call goes to voicemail and the job goes elsewhere.
With MiyaAnswered and booked for Wednesday.
With a client
A salon owner is mid-colour. A new client rings twice and then books with a competitor.
With MiyaNew client booked with Nina on Saturday.
Doing the books
A regular rings after closing to book again. Nobody answers until the next morning.
With MiyaNext visit booked that evening.
Four jobs a small business phone answering service should do, each run by a RingOut feature.
24/7 call answering
Miya answers every call straight away. Small plans answer 2 to 4 callers at once.
Explore call answeringCalls todayMiya answering
Bookings
Customers are booked into free times. You see the job in your calendar straight away.
Explore appointment bookingWednesday, sole trader
Outcomes
Every call is tagged booked, answered, needs you or spam, so the busy day is easy to review.
Explore call outcomesSummary
Weekly numbers
Count the calls, the bookings and your busiest hour, week by week.
Explore call analyticsThis week
Setting up a call answering service for small business takes three steps, usually done the same day.
Step 1About 5 minutes
Starter or Growth suits most small teams. Upgrade later if calls grow.
Step 2About 30 minutes
Add services, prices, service area and hours.
G and T Plumbing, Miya speaking.
Tap repair, from $110
Google CalendarConnected
Step 3About 10 minutes
Send only the calls you miss, or every call, to RingOut.
Call forwarding
All calls
When busy
When unanswered
Forwarding to your RingOut number
Small workshops cannot leave the hoist every time the phone rings. Hear Miya take a customer's question at Northside Auto while the mechanics keep working.
Message for the team
Customer waiting on a service update
A small business answering service changes six things in the first week.
Finish the work in front of you while every call is handled properly. No more stopping mid-task to answer the phone.
Callers often ring the next business if nobody answers. Miya answers straight away, so the work stays with you.
A consistent greeting and quick bookings make a one or two-person team sound established and organised.
Small plans with minutes included, no setup fee and no per-call fees. Upgrade only when your calls grow.
The same cover runs after hours at no extra cost, so customers can book whenever they think of it.
Every call is labelled, so a quick look on Friday shows how many calls came in and booked.
Most small teams start on Starter or Growth. Yearly billing gives two months free on every plan, in AUD, ex GST.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Choose your industry to see the calls a small team misses most.
Sole traders cannot answer from a roof or a trench.
Miya answers
"G and T Plumbing, Miya speaking. Are you after a quote or a booking?"
PlumbersElectriciansCleanersHVAC
A two-person crew still needs a professional front desk.
Miya answers
"Oakridge Building, this is Miya. Is this about a new job or a current one?"
BuildersRoofersRenovatorsPainters
Solo practitioners treat patients while the phone rings.
Miya answers
"Calm Mind Psychology, Miya speaking. Is this for a first session?"
PhysioDentalGP clinicsVets
Owner-operators are often the only one in the chair.
Miya answers
"Studio Nine Hair, Miya here. Shall I book you with Nina?"
Hair salonsBarbersDay spasNails
Two mechanics, no receptionist, and a busy phone.
Miya answers
"Coastal Car Care, this is Miya. What can we do for your car?"
MechanicsTyresPanel beatersAuto electricians
Small agencies win listings by answering first.
Miya answers
"Bluegum Realty, Miya speaking. Are you thinking of selling?"
Sales agentsProperty managersStrata
The owner is behind the coffee machine at peak time.
Miya answers
"Little Fig Cafe, this is Miya. Are you booking a table or catering?"
RestaurantsCafesBarsVenues
The person at the counter is also the person on the phone.
Miya answers
"Gully Hardware, Miya here. What are you looking for today?"
FloristsPharmaciesGift shopsBike shops
One adviser cannot break off a client meeting for each call.
Miya answers
"Reid Tax Agents, this is Miya. Is this about a tax return or your business?"
LawyersAccountantsBrokers
Independent tutors miss calls during every lesson.
Miya answers
"Bright Minds Maths, Miya speaking. Which year level is the student in?"
TutorsDriving schoolsMusic teachersChildcare
A small business virtual receptionist should be simple to set up and simple to pay for. RingOut is both.
Plans start at 60 minutes a month.
Monthly plans can stop at any month end.
Customers dial the number on your van and cards.
Callers hear a local accent.
Recordings and transcripts are kept in Sydney.
Yes, for most small businesses once missed calls are costing work. If one extra booked job a month covers the plan, the service pays for itself. RingOut costs $49 a month, or $40.83 on yearly billing, so the break-even point is low for trades, clinics and salons.
Yes, and RingOut is one, built in Australia for small businesses. Miya answers in an Australian voice, books jobs into your calendar and covers nights, weekends and public holidays. It is an AI phone answering service small business owners can set up themselves.
The best answering service is the one that matches your calls. AI suits small businesses that want inbound calls answered and booked at a fixed price. A person-staffed service can suit sensitive calls. Many small teams start with AI because it costs less and never queues callers.
Choose one that uses your business greeting, books jobs straight into your diary, sounds local, covers public holidays and publishes its prices. RingOut was built around exactly those needs, and you can hear it on a test call before deciding anything.
Check three things at your real call volume: calls answered reliably, common questions handled without you, and a clear record of each call. Then compare the full monthly cost, including extra minutes or per-call charges, before you sign up for anything.
Only if many of your calls are very sensitive. A live answering service for small business calls uses people, which can help with those conversations. For bookings, quotes and everyday questions, an AI receptionist answers faster, never puts callers on hold and usually costs much less each month.
Older automated systems make callers press numbers on a menu. RingOut talks with callers naturally instead, so it works as a modern phone answering system for small business without frustrating anyone or sending calls in circles around a long menu of options.
Yes. A telephone answering service for small business overflow takes only the calls you miss or cannot reach in time. Divert just busy and unanswered calls to RingOut, and keep answering the rest yourself whenever you are free to pick up.
Yes, for jobs you have priced. Miya quotes the fixed or starting prices in your knowledge base and books an inspection or call back for anything that needs a custom quote, so no caller is promised a figure you have not approved.
Yes. Your current mobile or landline stays, with a divert sending calls to RingOut, either all of them or just those you cannot reach in time. Customers keep dialling the number on your van, website and cards, and turning the divert off takes a moment.
Person-staffed services commonly charge about $25 to $100 a month plus a fee per call. A virtual receptionist for small business from RingOut is a flat plan from $40.83 a month on yearly billing in Australian dollars, with minutes included and nothing charged per call.
Choose a plan by your monthly call minutes, then give Miya your services, prices and opening hours. Connect Google Calendar or Calendly, set a divert on your phone and ring your own number to test it. Most small teams are taking calls through RingOut on the day they begin.
Book a demo and hear Miya answer for a business like yours, then decide in your own time.
Ready to start? Get started and let Miya take your calls from here.
Tell us your trade and hear a call play out.
You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.
24/7 call answering from $40.83/mo billed yearly, ex GST
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