Beta: Ringout is still in development, so some things will change. Payments are in test mode, so no real money is taken.

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After-hours answering

After hours phone answering service for Australian businesses.

When you close, Miya keeps answering. She books jobs, flags urgent calls and logs every call for the morning. From $40.83 a month.

  • Weeknights, weekends and holidays
  • Urgent calls flagged for you
  • Same monthly price at any hour
Hear Miya35-second call

See Miya cover your nights

We set her up as your business, then ring her at 9 pm.

You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.

Built for Australian local businesses

  • Roselands Veterinary Clinic
  • West Arctic Air
  • Australian ReUse
  • Bought Property Group
  • Good News
  • Professionals Build
  • Athelyx
  • Budget Salon Supplies
  • Killer Candle Co.
Overview

What is an after hours phone answering service?

An after hours phone answering service is a service that answers your business calls while you are closed: weeknights, weekends and public holidays. Callers reach someone who can help, so urgent jobs and new bookings are not lost to voicemail.

  • Coverage hours. calls answered from close to open
  • Call handling. questions answered and jobs booked
  • Urgent call rules. time-critical calls flagged first
  • Morning report. every call logged with an outcome

With RingOut, Miya covers those hours as an AI receptionist. She answers in your business name, books available times into your calendar and flags urgent calls with the caller's details. Callers in danger are directed to 000 first, and your team handles the follow-up.

Miya · After-hours call

Caller, 9:42 pm: "Water is coming through our ceiling. Can someone come out?"

Miya marked the call urgent and saved the address and number.

Call outcome

1/1Urgent job flagged9:42 pm, BrunswickNeeds you
Details captured4 of 4
Urgency checkedYes
AnsweredInstantly
Sent to voicemailNo
View in your RingOut dashboard
The problem

What happens to calls after you close?

After-hours calls are often the urgent ones. Voicemail loses them; an after hours answering service keeps them.

Missed callBurst pipe, Brunswick9:42 pm
VoicemailNo message left

A weeknight

An emergency at 9:42 pm

Water is coming through a ceiling. The plumber is home, the phone rings out and the customer calls a competitor.

With MiyaAnswered, address saved and flagged urgent.

Missed callBooking, Saturday10:15 am
VoicemailNo message left

A weekend

A Saturday booking

A client wants a cut next week. The salon is not open on weekends, so she books somewhere else.

With MiyaBooked for Tuesday with her usual stylist.

Missed callVet enquiry, Boxing Day2:30 pm
VoicemailNo message left

A public holiday

A Boxing Day call

A pet owner rings a vet clinic on Boxing Day. Nobody answers, so they drive to another practice.

With MiyaAdvice given and a visit booked for tomorrow.

What is included

What RingOut does after you close.

Four jobs happen on every after-hours call.

After-hours reception

Answers after hours, in your business name.

Miya picks up from closing time to opening time. Several callers can be answered at once.

Explore call answering

Calls todayMiya answering

  • JMJess MooreUrgentWater through ceiling, Brunswick9:42
  • AKAlan KingBookedHot water service, Fri 8 am10:05
  • SPSam PatelQuoteBathroom leak quote11:20
  • LRLea RuizBookedBlocked drain, Fri 10 am6:10

Overnight booking

Fills tomorrow while you sleep.

Night-time callers are booked into free times. Your first jobs are ready before you start.

Explore appointment booking

Friday, first jobs

Mon6Tue7Wed8Thu9Fri10
  • 7:30Free
  • 8:00Alan King, hot water
  • 9:00Taken
  • 10:00Lea Ruiz, blocked drain
  • 11:30Free
Booked overnight2 jobs ready for Friday

Morning report

Has every call written up by morning.

Read a one-line outcome for every overnight call. Growth plans add the audio and a written recap.

Explore call summaries
JMJess MooreThu 9:42 pm, 2 min 40 sUrgent
3:12

Summary

  • Water coming through the ceiling
  • Address and mobile saved
  • Flagged for an early call back

Urgent and spam

Flags the urgent ones, filters the rest.

Urgent callers sit at the top of your list. On Professional and Business, robocalls never reach you.

Explore call outcomes

This week

38After-hours calls
19Booked
4Urgent
MonTueWedThuFriSatSun
6 spam calls endedThis week, overnight
How it works

How after hours answering works with RingOut.

Set your hours once. Miya takes over at closing time, and you read the night in the morning.

Step 1About 5 minutes

Set your hours

Choose when Miya takes over, such as weeknights from 5 pm and all weekend.

Starter60 min$49Growth250 min$149Professional900 min$399

Step 2About 30 minutes

Set your urgent rules

List your services, prices and what should be flagged as urgent at night.

Harbour Plumbing after hours, Miya speaking.

Emergency call-out, from $180

Google CalendarConnected

Step 3About 10 minutes

Divert at closing

Use a scheduled divert, or switch it on when you lock up.

Call forwarding

All calls

When busy

When unanswered

Forwarding to your RingOut number

Sample call

Hear an after-hours call.

The agency is closed when this tenant rings about a broken oven. Miya logs the repair so the property manager finds it first thing.

  • Answers once the office has shut
  • Treats the call as a maintenance job
  • Notes the exact rental property
  • Queues it for the morning

Ready for the morning

Oven repair logged for Unit 4

Benefits

Benefits of an after hours phone answering service.

With after hours call answering in place, six things change from the first night.

The urgent jobs stay yours

Calls after 5 pm are often the urgent, ready-to-book ones. Miya answers them before the caller tries the next business on Google.

Switch off properly

No checking voicemail at dinner. Urgent calls are flagged, and everything else waits calmly for your morning list.

A full diary at opening time

Night-time callers are booked into free slots, so your day starts with work lined up instead of call-backs.

Holidays at no extra cost

Christmas, Easter and long weekends are covered by the same plan. Holiday calls use your normal minutes.

Cheaper than per-call services

A flat monthly plan replaces per-call fees. You know the cost of night cover before the month starts.

Nothing lost overnight

Every call has an outcome label, so a two-minute scan each morning shows exactly what happened while you were closed.

Pricing

Plans for after-hours cover.

Pricing for any after hours answering service Australia wide is either per call or per month. RingOut is per month: four plans in AUD, ex GST, with no setup fee.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

Industries

After-hours calls by industry.

Choose an industry to see the calls that arrive once you have closed.

Emergencies caught after you knock off.

Burst pipes and power faults rarely wait for business hours.

  1. 01Emergenciesflagged with the address
  2. 02Quote requestsdetails saved for the morning
  3. 03Bookingsfirst jobs filled for tomorrow
See home services

Miya answers

"Harbour Plumbing after hours, this is Miya. Is this an emergency tonight?"

BookedAnsweredNeeds you

PlumbersElectriciansCleanersHVAC

Why RingOut

Why businesses choose RingOut for after-hours cover.

Unlike a traditional after hours call answering company, Miya books the job instead of taking a message.

24/7Every night, weekend and holiday
$0Extra for night or holiday calls
Book a demo
  1. 01

    Same quality at midnight

    Miya answers at 2 am exactly as she does at 2 pm.

  2. 02

    Urgent rules you control

    You decide what counts as urgent after hours.

  3. 03

    Local voice and number

    Callers hear an Australian voice on a local number.

  4. 04

    No roster needed

    There is nobody to schedule for nights or holidays.

  5. 05

    Stored in Sydney

    Call audio files and transcripts stay in a Sydney data centre.

FAQ

After hours answering FAQs.

Is there an AI phone answering service available in Australia?

Yes. RingOut is an AI phone answering service built for Australian local businesses. Its receptionist, Miya, speaks with an Aussie accent on a number in your area. She covers nights, weekends and public holidays, books jobs during the call and flags anything urgent.

Can I send only after-hours calls to RingOut?

Yes. Set a scheduled divert with your carrier or phone system, so calls reach Miya outside your opening hours and come to you during the day. You can also switch the divert on yourself when you lock up each evening.

How do I see what happened overnight?

Open the RingOut dashboard in the morning. Each call shows the caller, the time, the reason and an outcome such as booked, needs you or spam. Growth and larger plans add the recording, a transcript and a short written summary.

Does Miya tell callers she is an AI?

Yes. Her greeting on every call makes clear she is an AI receptionist working for your business. Most callers simply carry on, because she understands normal speech. Anyone who needs a person is flagged for a call back with their details saved.

How are urgent calls handled after hours?

You decide what counts as urgent, and Miya checks each caller against those rules. Those calls are marked as needing you, with the caller name, number and address saved at the top of your list. Anyone with a life-threatening emergency should always ring 000.

Can customers book appointments after hours?

Yes. Miya reads your Google Calendar or Calendly at any hour and books the next free time during the call. She repeats the booking to the caller before hanging up, so you wake up to confirmed work in your diary.

What is the best after hours answering service for small business owners?

Choose the best after hours answering service by four tests: it books work instead of only taking messages, flags urgent calls, covers public holidays at no extra cost and has a predictable monthly price. RingOut was built around those tests.

Do on call after hours answering services work on public holidays?

Yes, RingOut answers on every public holiday, including Christmas Day and Easter, for the same monthly price. Many on call after hours answering services charge more for holiday cover. Holiday calls simply use the minutes already included in your plan, with no surcharge.

How much does after-hours answering cost?

After hours telephone answering services staffed by people usually charge a monthly fee plus $2.50 to $4 for every call. RingOut charges one monthly price, from $49, dropping to $40.83 with annual billing. Night and holiday calls use the same minutes as daytime calls.

Can I try after-hours answering before I sign up?

Yes, with a free demo. Share the kinds of calls that come in after you close, and our team plays Miya answering one as your business, from greeting to booking. If it suits, you can set your evening divert and go live on the same day.

Close up tonight. Miya has the phone.

Book a short demo and hear Miya take an after-hours call set up as your business.

  • Covered from closing time.Every night, weekend and holiday.
  • Urgent calls flagged.Top of your list each morning.
  • One flat monthly price.No surcharge for nights or holidays.

Ready now? Get started and have Miya answering tonight.

Hear Miya after hours

Tell us your opening hours and we will show you how she covers the rest.

You choose your demo time straight after sending this. See how we handle your details in our Privacy Policy.

24/7 call answering from $40.83/mo billed yearly, ex GST

Book a demo