Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoVeterinary clinics
Between consults, surgery and a full waiting room, the clinic phone rings out. Miya books vaccinations, check-ups and desexing, records each pet's details, sends emergencies to your chosen emergency vet and passes medication requests to the team.
Hear Miya book a pet appointment
Tell us your clinic type, and the demo will cover a puppy vaccination and an after-hours emergency.
Expect an answer from our team within a working day. The Privacy Policy describes how clinic details are held.
Built for Australian local businesses
When nurses are holding animals, nobody can reach the phone. Miya picks it up for them.
Without RingOut
With RingOut
An AI answering service for vets is software that answers clinic calls, books vaccinations, check-ups and surgery admissions, records each pet's details and passes medication requests to staff. Pet emergencies go straight to your nominated emergency vet.
Fasting instructions before surgery, and other preparation notes, are read word for word from your setup.
Step through the tabs to see each kind of owner call.
Miya books by appointment type and length, and records the pet's name, species, breed and age so nurses are ready.
Powered byAppointment booking
Thursday consults
Booked with pet details
If an owner describes an emergency, Miya does not assess it. She gives your nominated emergency vet's details straight away and logs the call.
Powered byCall outcomes
Emergency calls
Owners asking for repeat medication or results are recorded as messages for the treating vet, with the pet and pharmacy details.
Powered byCall summaries
Messages for vets
Desexing and dental admissions are booked with your fasting and drop-off instructions read exactly as written.
Powered byKnowledge base
Desexing booking
Miya books, logs messages for vets or sends emergencies to your chosen emergency service.
Live transfer to the front counter is planned rather than available. Messages for vets appear in the dashboard the moment the call ends.
A puppy vaccination, a medication refill and an after-hours emergency.
Monday 8:35 amBooked
An owner books the next vaccination in a course.
Miya: Banjo Vet Clinic, Miya speaking. Is this for a booking?
Caller: Yes, our puppy needs her second vaccination.
Miya: Thursday at 10:20 am is available. What is her name and breed?
Caller: Pepper, a cavoodle, twelve weeks old.
Miya: Pepper is booked for Thursday at 10:20 am.
Monday 9:10 amFor vet
An owner needs more arthritis medication for an older dog.
Caller: I need more of the arthritis tablets for my dog.
Miya: I will send that to the vet. What is your dog's name, and which vet usually sees him?
Caller: Bruno, and Dr Hall.
Miya: Thanks. The clinic will let you know when they are ready to collect.
Friday 7:50 pmEmergency
An owner calls after hours, worried.
Caller: My dog just ate a block of chocolate.
Miya: The clinic is closed, so please call the emergency vet now. It is the Wombat Hill Animal Hospital, which is open all night.
Caller: Okay, ringing them.
Miya: I will leave a note for the clinic in the morning too.
Owner calls written for this page to show how Miya responds.
Bookings and messages are Miya's job. Every clinical decision about an animal stays with your vets.
Owners describing a pet emergency are given your nominated emergency vet straight away. Anyone hurt themselves, for example by a bite, is told to ring 000.
Miya never assesses symptoms, suggests treatment or says whether an animal can wait.
Repeat medication and results calls become messages; Miya never confirms doses.
Owners hear in the greeting that Miya is an AI, and a nurse can always ring them instead.
Call recordings and pet notes are stored on servers in Sydney.
Live call audio runs through US speech services and none is kept there.
Appointments go into Google Calendar or Calendly; practice software is not linked.
Pick a card to read the full detail.
Every specialty has calls and limits fitted to its patients.
Often used with24/7 answering serviceAfter-hours answeringAppointment booking service
Prices in AUD, before GST, and setup costs nothing. Most single-site clinics pick Growth for recorded calls.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
It answers clinic calls when the team is busy or closed, books vaccinations, check-ups, dentals and desexing, records each pet's name, species, breed and age, passes medication and results requests to the vets, and gives owners your nominated emergency vet when an animal needs urgent care.
Miya does not assess the animal. When an owner describes an emergency, such as poisoning, a car accident or trouble breathing, she gives the details of your nominated emergency vet straight away and logs the call for your team. If a person has been hurt, they are told to ring 000.
Yes, as messages only. Miya records the pet, the medication, the treating vet and when the owner would like to collect, then sends it to the team. She never confirms a dose, approves a refill or discusses test results; the clinic contacts the owner once a vet has reviewed it.
Yes, using your exact wording. When booking a desexing or dental admission, Miya reads your fasting rules, drop-off window and pick-up guidance as you have written them. If an owner asks something not covered, she passes the question to a nurse instead of guessing.
Not yet. Bookings sit in Google Calendar or Calendly for now, and RingOut keeps a written note of every owner call, listing the pet and the reason, which staff can copy into your practice system. Many clinics transfer each day's bookings during the quieter afternoon hour.
A small clinic can run on Starter, which costs $49 monthly and covers an hour of calls. Single-site practices tend to choose the $149 Growth plan, which records calls and includes 250 minutes, while multi-vet hospitals often prefer Professional at $399. GST is extra, setup is free and there is no lock-in.
In a short demo, Miya books a puppy vaccination and redirects an after-hours emergency for your clinic.
Prefer to set it up today? Get started and cover your clinic line tonight.
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24/7 call answering from $40.83/mo billed yearly, ex GST
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