Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoSmash repairs
After an accident, drivers are stressed and want an answer now. Miya books an assessment, records the insurer and claim number, asks for photos by text, and answers towing and courtesy car questions, while staying out of fault and cover.
Hear Miya book an assessment
Select your main repair type, and the demo will book an insurance assessment with the claim number recorded.
We respond to every request within one business day. The Privacy Policy states how repairer details are handled.
Built for Australian local businesses
Drivers usually call two or three repairers after an accident. The one that answers and books first often gets the job.
Without RingOut
With RingOut
An AI answering service for smash repairs is software that answers your shop phone, books damage assessments, records the insurer and claim number, requests photos by text, and answers towing and courtesy car questions from your notes.
Courtesy car rules, towing partners and opening hours are answered exactly as your shop sets them.
Open each tab to follow a typical repair call.
Miya asks whether the driver is claiming, records the insurer and claim number, and books an assessment.
Powered byCall summaries
Claims this week
Drive-in assessments are booked into free times, with the make, model and rego recorded so the estimator is ready.
Powered byAppointment booking
Wednesday assessments
Assessment booked
For private repairs, Miya asks the caller to text photos of the damage, so your estimator can give a rough guide quickly.
Powered byLead capture
Private repair
Miya answers towing and courtesy car questions using your shop rules, and passes anything she cannot answer to the front desk.
Powered byKnowledge base
Questions answered
Miya books, records claim details or passes questions on, and never weighs in on fault.
A live hand-off to the estimator is a planned feature. Today, quote requests and photos turn up in the dashboard the moment a call wraps up.
An insurance assessment, a private bumper quote and an accident with an injury.
Monday 8:10 amBooked
A driver calls after being hit from behind.
Miya: Quandong Smash Repairs, Miya speaking. How can I help?
Caller: Someone hit the back of my car this morning.
Miya: That sounds stressful. Are you claiming through insurance?
Caller: We are, and the insurer already gave me a reference.
Miya: Great, what is that reference? Then I will book your assessment for Wednesday at 9 am.
Tuesday 11:30 amPhotos
A driver wants a private repair price.
Caller: How much to fix a scraped bumper?
Miya: The estimator prices it from photos. Could you text a few to this number?
Caller: Sure.
Miya: Thanks. What car is it, so I can note it for the estimator?
Friday 4:50 pmInjury
A driver calls straight from the scene.
Caller: I have just had an accident and my passenger is hurt.
Miya: Please ring 000 now and make sure everyone is safe and away from traffic.
Caller: Okay.
Miya: Call us back once everyone is looked after, and we will help with the car.
Illustrative calls written to show how Miya speaks with drivers.
Miya handles bookings and details. Fault, cover and repair decisions stay with insurers and your estimators.
Anyone calling from an accident where someone is hurt, or where there is fire or fuel leaking, is told to move to safety and ring 000 first.
Miya never comments on who is at fault or whether an insurer will cover the damage.
Prices come from your estimators; Miya only shares fixed fees you set.
Miya's first sentence explains she is an AI assistant, and drivers can request a call from the shop.
Claim notes and saved recordings sit on servers in Sydney.
Voice from active calls is processed by US speech services and not kept there.
Assessments go into Google Calendar or Calendly; repair management software is not linked.
Each card leads to its full feature page.
Each one has calls and rules for its own customers.
Often used withAfter-hours answering24/7 answering serviceLead capture
All plans are listed in AUD, GST not included, and setup carries no charge. Most repair shops start on Growth to record claim calls.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
It answers your shop phone while the team is working, books damage assessments, records the insurer, claim number, make, model and rego, requests photos for private quotes, and answers towing and courtesy car questions from your notes. Drivers get booked before they ring another repairer.
No. Miya never comments on fault, liability or whether an insurer will cover the damage. Those questions are passed to the driver's insurer or your team. She records the claim details accurately so your estimators and the insurer have what they need.
Only fixed fees you have listed. For everything else, Miya asks the driver to text photos of the damage and records the area and size, so your estimator can provide a guide or book a proper assessment. She never estimates the cost of a repair herself.
If anyone is hurt, or there is fire or fuel leaking, Miya tells the caller to move to safety and ring 000 first. Once everyone is looked after, she can help with towing information and book an assessment for the car.
Not yet. Assessment times are kept in Google Calendar or Calendly, while RingOut logs the claim and vehicle details from every call for entry into your repair management system. Estimators can then review the photos and claim number together before the car arrives.
Most repair shops pick the Growth plan, $149 monthly, giving 250 minutes and call recordings, which helps with claim details. Smaller shops can start on Starter at $49 for 60 minutes. All pricing is AUD excluding GST, with free setup and no minimum term.
In a short demo, Miya books an insurance assessment and records the claim number for your shop.
Ready to cover the phones now? Get started and switch your shop line over.
Select your repair type for a matching call.
Demo times arrive by email shortly. Our Privacy Policy covers how repairer details are used.
24/7 call answering from $40.83/mo billed yearly, ex GST
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