Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoRemovalists
Moving enquiries come in while your crew is carrying a fridge down three flights of stairs. Miya records the moving date, home size, stairs, lifts and parking, explains your rates and packing options, and books the move or a quote call.
Hear Miya quote a move
Choose your main removal type, and the demo will capture a three-bedroom move with stairs and tight parking.
A reply will come from us inside one business day. How removal enquiries are stored is explained in our Privacy Policy.
Built for Australian local businesses
People booking a move call several removalists. The first to answer with clear details usually gets the job.
Without RingOut
With RingOut
An AI receptionist for removalists is software that answers moving enquiries, records the date, home size and access at both ends, explains your rates and packing options, and books moves or quote follow-ups.
Truck sizes, crew numbers and minimum hours are explained using the figures you give.
Step through the tabs to follow each moving enquiry.
Miya records the date, number of bedrooms, large items, stairs, lifts and parking at both addresses, then books the move.
Powered byAppointment booking
Saturday 14 November
Move booked
For bigger or unusual moves, Miya records everything your team needs to quote and books a call back or video walk-through.
Powered byLead capture
Quote requests
Hourly rates, minimum hours, packing services, boxes and storage are explained exactly as your notes describe them.
Powered byKnowledge base
Rates question
Long-distance moves are recorded with both cities, dates and volume, then passed to your interstate coordinator.
Powered byCall outcomes
Interstate
Miya collects the details, then follows your rules for bookings and quotes.
Transferring a caller live to the office is still on the way. Quote and interstate requests are in the dashboard within moments of each call ending.
A local house move, an apartment with a lift and an interstate enquiry.
Monday 9:00 amBooked
A family is moving across town next month.
Miya: Galah Removals, Miya speaking. Planning a move?
Caller: Yes, a three-bedroom house on 14 November.
Miya: Are there stairs or tight parking at either end?
Caller: Stairs at the new place, and street parking only.
Miya: Noted. A three-person crew can start at 8 am that Saturday. Shall I book it?
Tuesday 10:45 amQuote
A tenant needs to book the building lift.
Caller: I am moving out of a tenth-floor apartment.
Miya: Will the building need a lift booking, and is there a loading dock?
Caller: Yes to both.
Miya: Thanks. The team will confirm a quote once you have the lift time, so I will note that for a call back.
Wednesday 1:30 pmInterstate
A couple is relocating interstate.
Caller: We are moving from Brisbane to Sydney in December.
Miya: Exciting. Roughly how many bedrooms, and do you have a date in mind?
Caller: Two bedrooms, mid December.
Miya: I will pass this to the interstate coordinator, who will call you this week.
Removalist calls written as examples for this page.
Miya records and books. Final quotes, insurance and liability questions stay with your office.
If someone is hurt during a move, or anyone's life is at risk, the caller is asked to phone 000 immediately.
Hourly rates and minimums are quoted as you set them; Miya never promises a fixed total you have not approved.
Questions about damage cover and transit insurance are passed to your office.
Miya identifies herself as an AI at the start of each call, and the office can phone back on request.
Enquiry notes and recordings are stored on Sydney servers.
The call's audio is processed live by US speech services, with none stored.
Moves go into Google Calendar or Calendly; removalist software is not linked.
Each card links to the detailed feature page.
Services that often go hand in hand with a move.
Often used withVirtual receptionistSmall business answeringLead capture
All plans are AUD with GST extra, and nothing is charged for setup. Busy removalists usually pick Growth.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
It answers moving enquiries while your crews are working, records the date, bedrooms, large items, stairs, lifts and parking at both ends, explains your rates and packing options, and books the move or a quote call. Interstate enquiries are passed to your coordinator.
Only the rates you set, such as an hourly rate for two movers and a truck, plus any minimum hours. Miya never promises a fixed total you have not approved; for larger or unusual moves she records the details and books a quote call with your team.
Yes. Miya asks about stairs, lifts, loading docks and parking at both addresses, and whether the building needs a lift booking. Your crew arrives with the right number of people and the right truck, and fewer surprises on the day.
Miya records both cities, the dates, the number of bedrooms and any special items, then sends the enquiry to your interstate coordinator as a message. The caller is told when to expect a call back, using the timing you set.
Not yet. Moving dates are held in Google Calendar or Calendly, with RingOut capturing each quote request and its access details in a written note that your team can enter into its own system. Each note covers the dates, rooms and access at both addresses.
Owner-operators can manage on the $49 Starter plan with its 60 minutes. Busier removalists generally settle on Growth, $149 monthly, covering 250 minutes with recordings. GST comes on top of every price, there is no setup cost and you can leave whenever you like.
In a short demo, Miya captures a three-bedroom move with stairs and books it for your business.
Busy season ahead? Get started and have your removals line covered.
Choose your removal type to tailor the call.
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24/7 call answering from $40.83/mo billed yearly, ex GST
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