What does an AI receptionist for real estate agencies do?
+
It answers buyer, vendor and tenant calls while agents are at opens and appointments, shares the listing details you publish, books appraisals and private inspections, records each buyer's finance and timing, and sends tenant calls to property management. Every lead reaches the right agent the same day.
Will it quote prices on listings?
+
Only the price guide you have published for that listing, word for word. Miya never offers her own estimate or range, and passes negotiation, offers and contract questions to the listing agent so your agency stays in control of every pricing conversation.
Can it book appraisals with the right agent?
+
Yes. You set which agent covers which suburbs, and Miya books appraisals into that agent's calendar after recording the property type and the vendor's timing. If the agent is booked out, she offers their next free time or flags the lead to them.
How are tenant calls handled?
+
Miya identifies tenants early in the call and sends their request to your property management team, recording the address and the issue. Urgent repairs are flagged straight away, so sales agents are not interrupted by maintenance calls and tenants still get a quick response.
Does it connect to our CRM or listing platform?
+
Not yet. Appraisals and inspections are kept in a Google Calendar or Calendly diary, and every buyer and vendor call is summarised in RingOut, ready to be entered into your CRM. Some agencies have an assistant transfer the day's leads each afternoon.
What does it cost to run for an agency?
+
Boutique agencies often run on the Growth plan: $149 a month, 250 minutes and every call recorded. Busy sales offices tend to choose Professional at $399, which covers 900 minutes and eight simultaneous calls on open home days. GST is added to these prices, and setup is free.