Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoPsychology and counselling
Psychologists are in session for most of the day, and new clients often find it hard to make that first call at all. Miya answers warmly, takes intake details, books sessions with the right practitioner, explains fees and referral options from your notes and gives crisis lines whenever they are needed.
Hear Miya welcome a new client
Choose your practice type, and the demo will take a new client enquiry with a GP plan referral.
We will be in touch within a business day. Practice enquiries are handled as our Privacy Policy describes.
Built for Australian local businesses
Many people only ring a psychologist once. When nobody answers, they may not try again.
Without RingOut
With RingOut
An AI receptionist for psychology practices is software that answers the practice phone, takes new client intake details and books sessions with the right psychologist or counsellor. It explains fees and referral options without any clinical discussion.
Intake stays practical: name, contact details, referral type and availability. Anything personal is left for the first session.
Use the tabs to see how each kind of call goes.
Miya records the caller's name, contact details, referral type and availability, then books a first session or adds them to your waitlist, without asking why they are seeking help.
Powered byLead capture
New enquiries
Existing clients book with their usual psychologist or counsellor, in person or by telehealth, at the length you set.
Powered byAppointment booking
Thursday, Dr Moore
Session booked
Session fees, Medicare rebates under a Mental Health Treatment Plan, NDIS and EAP arrangements are explained in your practice's own words.
Powered byKnowledge base
Fee question
If a caller sounds distressed or mentions being unsafe, Miya stops any booking talk and gives 000 and Lifeline, then lets the practice know they called.
Powered byCall outcomes
Handled with care
Miya takes intake, books and explains fees. Any sign of crisis gets crisis lines first.
Transferring a caller live to a practitioner is not part of the product yet. Intake and waitlist details reach your dashboard once each call is complete.
A GP-referred new client, a session booking and a caller in distress.
Monday 9:10 amIntake
A caller's GP has written a referral.
Miya: Melaleuca Psychology, Miya speaking. How can I help?
Caller: My GP has referred me to see a psychologist.
Miya: Thank you for calling. Do you have a Mental Health Treatment Plan, and which days usually suit you?
Caller: Yes, and afternoons are best.
Miya: Dr Moore has a first session next Wednesday at 3 pm. Would you like it?
Tuesday 11:30 amBooked
An existing client books their next session.
Caller: Can I get my next session with Dr Moore?
Miya: Thursday at 4 pm is free. In person or telehealth?
Caller: In person, please.
Miya: You are booked for Thursday at 4 pm in person.
Saturday 10:40 pmCrisis
Someone calls the practice late at night, upset.
Caller: I do not know what to do. I feel really unsafe tonight.
Miya: Thank you for reaching out. If you are not safe right now, call 000. Lifeline is there any time on 13 11 14.
Caller: Okay.
Miya: The practice will hear that you rang, so someone can check in with you.
Example calls written to show Miya's tone and limits.
Miya handles intake and bookings. Every clinical conversation happens with your practitioners.
Any caller who sounds unsafe or in crisis is given 000 for immediate danger. Lifeline (13 11 14) is offered too, and the practice is notified of the call.
Miya never discusses symptoms, history or reasons for seeking help, and never assesses risk.
Session fees and rebate information are explained only in your words.
Miya gently explains that she is artificial intelligence, and anyone can ask a practitioner to ring back.
Intake notes and any recordings are stored in Sydney.
Speech is processed by US providers while the call happens and none of it is kept.
Mental health details are sensitive health information under the Privacy Act, so intake is kept to the minimum.
Each card describes one feature in more depth.
Specialties with their own calls and careful limits.
Often used withAppointment booking serviceSmall business answeringAfter-hours answering
Prices are in AUD before GST, and setup is free. Solo practitioners often start on Starter; group practices choose Growth.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Miya answers the practice phone while your psychologists and counsellors are in session, takes simple intake details and the referral type, books sessions with the right practitioner, explains fees and referral options from your notes and gives crisis lines whenever a caller needs them.
No. Intake is limited to name, contact details, referral type, practitioner preference and availability. Miya never asks why someone is seeking help, never discusses symptoms and never assesses risk. Those conversations belong in sessions with your practitioners. This keeps the first phone contact simple for someone who may be anxious about calling.
Miya stops any booking discussion and gives 000 for immediate danger and Lifeline on 13 11 14, which is available any time. She then lets the practice know the person called so your team can follow up under your own procedures.
From your wording only. Miya can explain your session fees, how a Mental Health Treatment Plan from a GP works with Medicare rebates, and your NDIS or EAP arrangements. Eligibility and gap questions are passed to your team to confirm.
Not yet. Sessions are kept in Google Calendar or Calendly for practices that use them, and RingOut records a minimal note of each call, ready for your team to enter into the practice system. Your team decides what, if anything, goes into the clinical record.
Solo practitioners usually start on Starter, $49 monthly with 60 minutes. Group practices tend to choose Growth at $149, which covers 250 minutes and adds call recordings. Prices exclude GST. There is no setup fee, and the plan can be stopped at any time.
In a short demo, Miya takes a GP-referred new client enquiry and books a first session for your practice.
Want the first call to feel easier? Get started and have Miya answering this week.
Choose your practice type and we will shape the call to it.
Demo times will land in your inbox shortly, and how practice information is stored is set out in our Privacy Policy.
24/7 call answering from $40.83/mo billed yearly, ex GST
Book a demo