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Property management

AI receptionist for property managers in Australia.

Property managers spend the day at routine inspections while tenants, owners and applicants all call the same line. Miya logs every repair request, flags urgent ones by your rules, books rental viewings and keeps landlord messages in order.

  • Repairs logged with the address and issue
  • Urgent repairs flagged by your rules
  • Rental viewings booked for applicants
Hear Miya35-second call

Hear Miya log a tenant repair

Pick your rent roll type, and the demo will log an urgent repair and book a rental viewing.

We aim to reply within a working day, and the Privacy Policy explains how rent roll details are kept.

Built for Australian local businesses

  • Roselands Veterinary Clinic
  • West Arctic Air
  • Australian ReUse
  • Bought Property Group
  • Good News
  • Professionals Build
  • Athelyx
  • Budget Salon Supplies
  • Killer Candle Co.
The difference

Every repair logged, every applicant booked.

A rent roll produces calls all day and night. Miya catches each one and sends it to the right place.

Without RingOut

  • Repair calls missed during routine inspections
  • Urgent repairs mixed in with dripping taps
  • Applicants give up and apply elsewhere
  • Owner messages scribbled between calls
  • After-hours tenants left with voicemail

With RingOut

  • Each repair logged with the address and photos requested
  • Urgent repairs flagged straight to the property manager
  • Viewings booked for applicants on the spot
  • Landlord messages recorded for the right manager
  • After-hours tenants given a clear next step
Quick answer

What is an AI receptionist for property managers?

An AI receptionist for property managers is software that answers tenant, landlord and applicant calls, logs maintenance requests and flags urgent repairs using your own list. It also books rental viewings and records owner messages for the right manager.

Your urgent repairs list, after-hours contractor rules and portfolio split are set once and followed on every call.

Answers
Tenants, owners and applicants
Logs
Repairs with address, issue and photos
Flags
Urgent repairs from your list
Books
Rental viewings and inspections
Never does
Give tenancy or legal advice
From
$49 a month, AUD ex GST
Property management workflows

Organised around a busy rent roll.

Select a tab to see how each type of call is handled.

Maintenance requests logged properly.

Miya records the property, the problem, access details and whether the tenant can send photos, then logs it for the property manager.

  • Address and issue recorded
  • Photos requested by text
  • Access and pets noted

Powered byCall summaries

Repairs today

  • Sam GreyHot water out, 4/12 Hill StUrgent
  • Lee FoxOven element brokenLogged
  • Nia BellFence panel looseLogged
How calls are handled

Tenant, owner and applicant calls, each to the right outcome.

Miya checks who is calling and what they need, then follows your rent roll rules.

Putting tenants straight through to a property manager is a future feature. For now, urgent repairs reach the manager's phone as an alert the moment the call closes.

Real call examples

Three rent roll calls, word for word.

An urgent repair, a rental viewing and a gas smell.

Monday 7:05 amUrgent

No hot water

A tenant has had no hot water since the night before.

Read the call

Miya: Cassia Property Management, this is Miya.

Tenant: We have had no hot water since last night.

Miya: I am sorry about that. No hot water is on your agency's urgent list. What is the address?

Tenant: Unit 4, 12 Hill Street.

Miya: Thanks. Your property manager has been alerted and will arrange a plumber.

Wednesday 9:30 amBooked

A rental viewing

An applicant wants to see a vacant house.

Read the call

Applicant: Is 9 Rose Court still available to rent?

Miya: It is. There is a viewing on Saturday at 10:15 am. Shall I book you in?

Applicant: Yes please, for two adults.

Miya: Booked. You will get the application details after the viewing.

Friday 8:40 pmDanger

A gas smell in a rental

A tenant smells gas in the kitchen.

Read the call

Tenant: I can smell gas in the kitchen.

Miya: Please get everyone out now. Do not touch any switches or light anything, and once you are outside, call 000 or your gas distributor's emergency number.

Tenant: We are outside.

Miya: Good. I am alerting your property manager right away.

Sample tenant and applicant calls, written for this page.

Tenant trust

Clear limits on property management calls.

Miya logs and routes. Decisions on repairs, disputes and leases stay with your property managers.

Tenants reporting a gas smell, a dangerous electrical fault or fire are told to get out and ring 000 or the relevant emergency line from a safe place.

No tenancy advice

Miya never advises on bonds, disputes, breaches or termination; those go to the property manager.

Your urgent list

Urgent repairs are judged only against the list you provide for your state.

Announced as AI

Tenants and owners are told early on that they are speaking with artificial intelligence, and a manager can always call them.

Records in Sydney

Repair notes and call recordings are held on Sydney servers.

US voice processing

The audio of a live call goes through US speech services and is not saved there.

Calendar viewings

Viewings go into Google Calendar or Calendly; property management software is not connected.

Related businesses

Other property businesses on RingOut.

Every business type has its own calls and limits.

Real estate agenciesBuyers, vendors and appraisalsStrata managementCommittees and common propertyBuyers agentsAcquisition clientsConveyancingSettlement enquiriesCommercial real estateTenancy and leasingBuilding inspectionsReports for buyers and tenants

Often used withVirtual receptionistAfter-hours answeringOverflow call handling

Pricing

AI receptionist for property managers pricing.

Plans in AUD, GST extra, with free setup. Larger rent rolls generally choose Professional or Business.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

FAQ

AI receptionist for property managers FAQs.

What does an AI receptionist for property managers do?

It answers tenant, landlord and applicant calls, logs maintenance requests with the address, issue and access details, flags urgent repairs using your list, books rental viewings and records owner questions for the right manager. Nothing gets lost while your team is out on inspections.

How does it decide what counts as an urgent repair?

From the list you provide, based on your state's tenancy rules, such as a burst water service, no hot water, a serious roof leak or a failed essential appliance. Miya checks each request against that list and alerts the property manager straight away when there is a match.

What happens with gas leaks or electrical dangers?

Safety comes first. Tenants reporting a gas smell are told to get out, leave switches and flames alone, and call 000 or the gas distributor's emergency number once outside. Dangerous electrical faults or fire are handled the same way, and the property manager is alerted immediately.

Will it give advice on bonds or disputes?

No. Miya does not advise on bonds, arrears, breaches, rent increases or ending a lease. She records the question and the property, then sends it to the property manager, who can respond under your agency's procedures and your state's tenancy law.

Does it connect to property management software?

Not yet. Viewings are scheduled through Google Calendar or Calendly, and RingOut records each repair or owner call against the property, ready to raise as a work order in your property management system. Urgent repairs are also sent as alerts, so they are never held up.

How much does an AI receptionist for property managers cost?

Smaller rent rolls can start on Growth, $149 monthly with 250 minutes and recordings. Larger portfolios usually prefer Professional at $399 for 900 minutes, or Business at $699 for up to 12 simultaneous calls. Prices exclude GST, and there is no charge to set up.

Inspect the properties. Miya logs the repairs.

In a short demo, Miya logs an urgent repair and books a rental viewing for your agency.

  • Repairs logged.With photos requested.
  • Urgent repairs flagged.By your own list.
  • Same number.Tenants ring as usual.

Need after-hours cover from tonight? Get started and switch your rentals line over.

Hear Miya log a repair

Pick your rent roll type so the demo fits.

We will send demo times to your inbox. The Privacy Policy says how we store rent roll details.

24/7 call answering from $40.83/mo billed yearly, ex GST

Book a demo