Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoPhysiotherapy
Your physios are hands-on with patients all day, and reception is juggling payments and claims. Miya books initial assessments and follow-ups with the right physio, records how each patient is funded and keeps every injury question for your clinicians.
Hear Miya book an initial assessment
Choose your clinic type, and the demo will book a sports injury assessment with funding details recorded.
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Built for Australian local businesses
Physios lose bookings when nobody can leave a treatment room. Miya answers instead.
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With RingOut
An AI receptionist for physiotherapy clinics is software that takes patient calls, books initial assessments and follow-ups with the right physio, and records how each patient is funded, without assessing injuries over the phone.
Patients ask whether they need a referral all the time; Miya answers from the wording you provide.
Each tab follows a typical physio patient call.
Miya books the initial assessment and records whether the patient is private, health fund, GP care plan, workers compensation or CTP.
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New patients
Initial assessments and follow-ups are booked with the right length and physio, including preferences for a specific clinician.
Powered byAppointment booking
Thursday, Sam (sports)
Assessment booked
Whether patients need a referral, how health fund claiming works and what each session costs are answered using your exact wording.
Powered byKnowledge base
Referral question
When patients cancel or reschedule, Miya logs it straight away, reads your cancellation policy and offers another time.
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Changes today
Miya never assesses an injury. Clinical questions become messages for your physios.
Live transfer to reception is still to come. Meanwhile, messages for physios reach the dashboard the minute a call wraps.
A sports injury, a workers compensation patient and a fall with a head knock.
Monday 8:20 amBooked
A patient hurt her knee at the weekend.
Miya: Bunya Physiotherapy, Miya speaking.
Caller: I hurt my knee at netball. Can I see someone this week?
Miya: Sam, our sports physio, has Thursday at 4 pm for an initial assessment. Are you claiming on a health fund?
Caller: Yes.
Miya: Booked. You can claim on the spot when you visit.
Tuesday 10:15 amBooked
A patient injured at work needs treatment.
Caller: I hurt my back at work and have a workers comp claim.
Miya: Sorry about the injury. Do you have your claim number and the insurer name?
Caller: Yes, I will read it out.
Miya: Thank you. Wednesday at 9 am is free for an initial assessment.
Wednesday 6:15 pmEmergency
A patient calls after falling at home.
Caller: My dad fell and hit his head, and now he is very confused.
Miya: That needs urgent care. Please hang up and call 000 now.
Caller: Okay.
Miya: I will let the clinic know you called.
Illustrative physio calls showing Miya with patients.
Miya books and answers practice questions. Assessment and treatment stay with your physiotherapists.
Anyone describing a head injury with confusion, chest pain, sudden weakness or another emergency is asked to hang up and call 000.
Injuries are never assessed and exercises are never suggested; recovery questions go to the physio.
Session prices and claiming rules are given only as you write them.
Patients are told at the start of each call that Miya is an AI, and reception can ring back.
Patient recordings and booking notes are hosted in Sydney.
Live speech is transcribed by US services during the call and discarded.
The Privacy Act applies to every physio clinic as a health provider, which is why call records are handled as health information.
Each card leads to a full feature page.
Each specialty has calls and clinical limits of its own.
Often used withAppointment booking serviceSmall business answeringAfter-hours answering
All plans in AUD, GST added, with setup at no cost. Most clinics pick Growth to record calls.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
Miya answers patient calls while your physios treat, books initial assessments and follow-ups with the right clinician and length, records whether each patient is private, health fund, care plan, workers compensation or CTP, and answers fee and referral questions from your notes. Reception stays free for patients in the clinic.
No. Miya never assesses injuries, suggests exercises or estimates recovery time. She records why the patient is calling and books an appointment. Anyone describing a head injury with confusion, chest pain or another emergency is told to call 000. The physio then reviews the injury properly at the appointment.
Yes. Miya records the claim number, insurer and case manager details the patient gives, and books the initial assessment. Your team then confirms approvals before the appointment, using its usual process. Miya never confirms whether a claim has been accepted; that stays with the insurer and your team.
From your notes only. Miya can explain that private patients do not need a referral and when a GP care plan referral is required, and how on-the-spot health fund claiming works. She does not calculate a patient's rebate or check eligibility.
Not yet. Appointments are placed in Google Calendar or Calendly, which some clinics use directly, and RingOut writes up every call with the patient, funding type and reason for visit, ready to enter into your practice system. Reception can enter them between patients or at the end of the day.
A solo physio can begin on Starter, $49 monthly for an hour of calls. Most clinics run Growth, which is $149 monthly and covers 250 minutes with every call recorded, and busy multi-physio practices often use Professional at $399. GST is added, and setup is free.
In a short demo, Miya books a sports injury assessment and records a health fund patient for your clinic.
Want calls covered from tomorrow? Get started and switch your clinic line over.
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24/7 call answering from $40.83/mo billed yearly, ex GST
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