Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoMedical practices
At 8 am every line lights up with patients wanting today's appointments. Miya answers them all, books standard, long and telehealth consults, passes script and results requests to staff, and never strays into medical advice.
Hear Miya book a GP appointment
Pick your clinic type, and the demo will show a telehealth booking and a script request.
You will hear back from us inside a business day. The Privacy Policy outlines how clinic enquiries are treated.
Built for Australian local businesses
Most clinics take a big share of their day's calls in the first hour. Miya answers all of them at once.
Without RingOut
With RingOut
An AI receptionist for medical clinics is software that answers patient calls, books standard, long and telehealth consultations, and passes prescription and results requests to staff as messages. It also answers billing and hours questions, and never gives medical advice or discusses results.
Appointment rules, such as which GPs see children or do procedures, come straight from your setup.
Move across the tabs to see each kind of patient call.
Miya asks whether the patient needs a standard or long consult based on your rules, books the right GP and confirms the time.
Powered byAppointment booking
Thursday, Dr Okafor
Long consult booked and read back
Miya books phone or video appointments and explains how the doctor will connect, using the wording you provide.
Powered byKnowledge base
Telehealth today
Repeat prescription and results calls become messages for the right doctor. Miya never comments on medicines or results.
Powered byCall summaries
Messages for doctors
Outside opening hours, Miya books the next available appointment and gives callers healthdirect for advice, or 000 for emergencies.
Powered byAfter-hours answering
After hours
Miya never makes a clinical judgement. She books, passes requests on or points callers to emergency help.
Live transfer to reception is planned for a later release. Today, messages for doctors and staff show in your dashboard the moment the call ends.
A morning booking, a repeat script request and an after-hours worry.
Monday 8:02 amBooked
A patient needs time to discuss several issues.
Miya: Yarran Medical Centre, Miya speaking. Are you booking for yourself?
Patient: Yes, and I have a few things to go through.
Miya: I will book a long consult. Dr Okafor has Thursday at 9 am. Does that suit?
Patient: Perfect.
Miya: Booked for Thursday at 9 am, a long consult with Dr Okafor.
Monday 8:11 amFor doctor
A patient needs a repeat of a regular medicine.
Patient: I need a repeat of my blood pressure tablets.
Miya: I will pass that to your doctor. Which doctor do you usually see, and which pharmacy do you use?
Patient: Dr Okafor, and the chemist on Main Street.
Miya: Thanks. The clinic will contact you once the doctor has reviewed it.
Tuesday 10:15 pmAdvice line
A parent calls about a child with a temperature.
Patient: My son has a temperature. Should I bring him in?
Miya: I cannot give medical advice. For advice tonight, ring healthdirect on 1800 022 222, or 000 if it is an emergency.
Patient: Thank you.
Miya: Would you like an appointment for him tomorrow morning?
Sample conversations created to show Miya's approach.
Miya manages bookings and messages. Medical judgement, results and prescriptions always stay with your doctors.
Anyone describing a medical emergency is told to ring 000. After-hours callers wanting advice are given healthdirect on 1800 022 222, and anyone in crisis can be given Lifeline on 13 11 14.
Miya does not triage symptoms, suggest treatment or say whether someone should come in.
She never discusses test results; callers are told the clinic will contact them.
Miya's greeting makes clear she is AI, and patients can always ask the clinic to ring them.
Recordings and patient messages are held on servers in Sydney.
Live audio runs through speech services in the US during the call, with nothing kept there.
All health providers fall under the Privacy Act, so call recordings are treated as health information.
Open each card for the full feature details.
Each one has patient calls and limits suited to its work.
Often used withOverflow call handlingSmall business answeringAI answering service
Plans in AUD, ex GST, with no setup fee. Multi-GP centres usually choose Professional for the morning rush.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
It answers patient calls, books standard, long and telehealth consultations, passes repeat prescription and results requests to the right doctor as messages, and answers practice questions such as billing, hours and parking. During the 8 am rush it answers several patients at once.
No. Miya never triages symptoms, suggests treatment or tells a caller whether to come in. Anyone describing an emergency is told to ring 000, after-hours callers wanting advice are given healthdirect on 1800 022 222, and people in crisis can be given Lifeline on 13 11 14.
Both become messages for the right doctor, recording the medicine, the usual pharmacy or the test in question. Miya never discusses a medicine or a result, and tells the patient the clinic will contact them once a doctor has reviewed the request.
Yes, using your own wording. Miya can explain who is bulk billed, your private fees, telehealth billing and what new patients should bring. She does not calculate a patient's Medicare rebate or decide eligibility herself. Patients with billing questions outside your notes are passed to reception.
Not yet. Appointments can be placed in Google Calendar or Calendly, which a few clinics use on their own. Most run RingOut beside their clinical software and copy confirmed bookings across. Each call is written up with the patient, consult type, doctor and reason for calling, ready to copy.
A small clinic can run on Growth at $149 per month for 250 minutes with recordings. Multi-GP centres usually choose Professional at $399 for 900 minutes and 8 calls at once. Pricing is in Australian dollars, GST excluded, and nothing is charged for setup.
See a short demo where Miya books a long consult and logs a script request for your clinic.
Prefer to set up tonight? Get started and have tomorrow's rush covered.
Pick your clinic type and the call will fit it.
We will send demo slots by email. Read the Privacy Policy to see how your form details are held.
24/7 call answering from $40.83/mo billed yearly, ex GST
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