What does an AI receptionist for mechanics do?
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It answers your workshop phone while you are on the tools, books logbook services, repairs and roadworthy inspections by job length, records the make, model, rego, kilometres and symptoms, and turns quote and pick-up questions into clear messages for the service desk.
Will it diagnose a car over the phone?
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It will not. Miya notes what the owner describes, such as a noise, a warning light or poor running, but never says what the fault is or whether the car is safe to drive. She books an inspection so a mechanic can diagnose it properly and quote before any work starts.
Can it book roadworthy inspections?
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Yes, using the wording for your state that you provide, such as a roadworthy certificate, pink slip or safety certificate. Miya books the inspection, explains the fee you have set and records the vehicle details, while repair quotes stay with your team.
How does it handle is my car ready calls?
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Miya records the owner and rego and sends a message to your service desk, so nobody stops work to check. She can also explain your pick-up hours and after-hours key drop rules from your notes, which answers many of these calls on the spot.
Does it work with workshop management software?
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Not yet. Jobs land in your Google Calendar or Calendly diary, and RingOut saves a note of every call with the car details and symptoms, which slots straight onto a job card in your workshop software. That way the mechanic sees the owner's own description before the car arrives.
How much does an AI receptionist for mechanics cost?
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Workshops with one bay often begin on Starter, priced at $49 monthly for 60 minutes. Bigger multi-bay shops mostly use the $149 Growth plan, which adds call recordings and 250 minutes. Prices are AUD with GST on top, setup costs nothing and you can stop at any time.