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Law firms

AI receptionist for law firms in Australia.

Lawyers are in court, with clients or deep in a file when a new enquiry rings. Miya takes intake by practice area, flags urgent matters such as court dates, books initial consultations and passes client messages on, without ever giving legal advice.

  • Intake taken by practice area
  • Urgent court dates flagged
  • No legal advice given
Hear Miya35-second call

Hear Miya take a new client enquiry

Choose your main practice area, and the demo will run a new client intake with an urgent court date.

Look for our reply within one business day. Firm details are handled under our Privacy Policy.

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The difference

Every new matter captured, even when lawyers are in court.

People needing a lawyer usually ring several firms. The firm that answers properly and books a consult first often gets the matter.

Without RingOut

  • Enquiries reach voicemail while lawyers are in court
  • Urgent matters wait in the same queue as routine ones
  • Intake details collected on a call back
  • Existing clients chase updates through reception
  • After-hours callers find another firm

With RingOut

  • New enquiries answered with intake taken
  • Court dates and deadlines flagged straight away
  • Matter details ready before the first consult
  • Client messages sent to the right lawyer
  • After-hours enquiries booked for the next day
Quick answer

What is an AI receptionist for law firms?

An AI receptionist for law firms is software that answers your firm's phone, takes new client intake by practice area, flags urgent matters, books initial consultations and passes existing client messages to the right lawyer.

It works like a legal answering service that also books the first consultation, instead of only taking a message.

Answers
New and existing client calls
Takes
Intake by practice area and matter
Flags
Court dates and limitation deadlines
Books
Initial consultations
Never does
Give legal advice or assess a case
From
$49 a month, AUD ex GST
Firm workflows

Shaped around how legal work comes in.

Click each tab to see a different kind of firm call.

Intake taken by practice area.

Miya asks the questions your firm sets for each practice area, such as the type of matter, the other party and any dates, then books an initial consultation.

  • Your intake questions per area
  • Other party names for conflict checks
  • Initial consultation booked

Powered byLead capture

New enquiries

  • Kara ShawFamily law, separationBooked
  • Tim BrayWill update, recent marriageBooked
  • Nell RossiUnfair dismissal, 2 weeks agoIntake
How calls are handled

Every legal enquiry gets the right next step.

Miya takes intake, flags urgency or records a client message, and keeps every legal question for your lawyers.

Patching a caller live through to a lawyer is planned rather than available. Urgent matters reach the lawyer's phone as an alert straight after the call.

Real call examples

Three law firm calls, recorded in writing.

A family law enquiry, an urgent court date and a caller in danger.

Monday 9:10 amBooked

A family law enquiry

A caller has recently separated and wants advice.

Read the call

Miya: Brigalow Lawyers, Miya speaking. Are you a new or existing client?

Caller: New. I have recently separated and need help.

Miya: That sounds really hard. May I take your name and the other party's name for our records?

Caller: Kara Shaw, and my ex is Mark Shaw.

Miya: Thank you. A family lawyer has Wednesday at 10:30 am for an initial consultation.

Monday 10:35 amUrgent

A court date this week

A caller has been charged and is due in court.

Read the call

Caller: I have been charged and I am due in court on Friday.

Miya: That is urgent, so I am flagging it for a criminal lawyer now. Which court?

Caller: Downing Centre Local Court.

Miya: Thanks. A lawyer will call you back today. Please keep your phone close.

Thursday 9:15 pmDanger

A caller who is not safe

A caller says they are afraid of their partner.

Read the call

Caller: I am scared of my partner and I need a lawyer.

Miya: If you are in danger right now, please ring 000. For support any time, 1800RESPECT is on 1800 737 732.

Caller: I am safe at the moment.

Miya: I will mark this as urgent so a family lawyer can contact you first thing tomorrow.

Illustrative calls showing how Miya speaks with clients.

Client trust

Professional limits for law firm calls.

Miya handles intake and messages. Every legal opinion stays with your lawyers.

A caller who feels unsafe is told to phone 000 straight away, and people experiencing family violence can be given 1800RESPECT on 1800 737 732.

No legal advice

Miya never comments on a case, its prospects or what a caller should do.

Your fee wording

Consultation fees and costs are explained only as you have written them.

Disclosed as AI

Callers are told from the first line that Miya is an AI assistant, and a lawyer can call them back.

Kept in Sydney

Intake notes and saved recordings are stored on servers in Sydney.

Speech in the US

Calls are transcribed live by American speech providers, and no audio is kept offshore.

Calendar consults

Consultations go into Google Calendar or Calendly; legal practice software is not connected yet.

Related businesses

Professional services alongside law firms.

Each service has its own calls and limits.

AccountantsTax returns and BASMortgage brokersHome loan enquiriesFinancial advisersAdvice meetingsInsurance brokersCover and claims enquiriesMigration agentsVisa enquiriesRecruitment agenciesCandidates and clients

Often used withLead captureVirtual receptionist24/7 answering service

Pricing

AI receptionist for law firms pricing.

Prices are in AUD with GST added, and the setup is free. Most firms choose Growth so intake calls are recorded.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

FAQ

AI receptionist for law firms FAQs.

What does an AI receptionist for law firms do?

It answers your firm's phone while lawyers are in court or with clients, takes new client intake by practice area, records the other party for conflict checks, flags urgent matters such as court dates, books initial consultations and passes existing client messages to the responsible lawyer.

Is it the same as a legal answering service?

It covers the same ground and goes further. A traditional legal answering service or law firm answering service takes a message. RingOut takes your intake questions, books the initial consultation with the right lawyer and flags urgent matters, for a flat monthly fee.

Will it give callers legal advice?

No. Miya never comments on a caller's case, its prospects or what they should do next. She records the facts the caller shares and passes them to a lawyer. Anyone who says they are in danger is told to ring 000.

How are urgent matters handled?

You set what counts as urgent, such as a hearing this week, a bail matter or a limitation date close by. When a call matches, Miya flags it straight to the right lawyer with the court and date recorded, rather than leaving it in the general queue.

Does it connect to legal practice management software?

Not yet. Consultations can be scheduled in Google Calendar or Calendly, and every intake call is summarised in RingOut with the practice area and other party, ready for your team to open the matter in your practice system. Conflict checks can then start before the first consultation.

How much does an AI receptionist for law firms cost?

A sole practitioner can begin on the $49 Starter plan, which allows 60 minutes of calls. Most firms prefer Growth, $149 monthly, which records intake calls and covers 250 minutes, while larger practices use Professional at $399. GST applies on top, and setup costs nothing.

Stay in court. Miya takes the new matter.

In a short demo, Miya takes a family law intake and flags an urgent court date for your firm.

  • Intake taken.By practice area.
  • Urgent matters flagged.Court dates first.
  • Same number.Clients call as usual.

Want after-hours enquiries covered tonight? Get started and switch your firm's line over.

Hear Miya take an enquiry

Choose your practice area for a matching demo.

Demo invitations are sent by email. See our Privacy Policy for how firm details are protected.

24/7 call answering from $40.83/mo billed yearly, ex GST

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