What does an AI receptionist for gyms do?
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Miya answers your gym or studio phone through peak hours, books free trials, tours, classes and personal training sessions, explains membership options and intro offers from your notes, and logs freeze, downgrade or cancellation requests for staff. Motivated prospects get booked before they try another gym.
Can it explain membership prices?
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Yes, word for word from your gym notes. Miya explains membership types, weekly prices, contract terms, joining fees and current intro offers as you have written them. She never invents discounts, and questions outside your notes are passed to staff to answer. When your offers change, editing the notes updates what callers hear straight away.
How are freeze and cancellation requests handled?
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Miya records the request, the member's name and preferred dates, explains your process in your words and logs it for staff to action. She never confirms a freeze or cancellation herself, since your team handles account changes and any fees.
Will it give training or diet advice?
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No. Miya never designs programs, gives diet advice or comments on injuries. She records the caller's goals in their own words for your trainers. Anyone reporting a collapse, serious injury or chest pain at the gym is told to call 000 immediately.
Does it connect to gym management software?
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Not yet. Trials and PT sessions appear in Google Calendar or Calendly, and each gym call gets a short RingOut summary of goals and request type, which staff can add to your gym management system. Staff can work through the list at the start of each shift.
How much does an AI receptionist for gyms cost?
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Solo personal trainers often use the $49 Starter plan, with an hour of calls included. Busy gyms usually choose Growth at $149 a month, covering 250 minutes with gym call recordings. GST is added to gym plans, setup is free and plans can change in the new year rush.