Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.
Book a demoCafes
During the morning rush, nobody behind the coffee machine can answer the phone. Miya tells callers whether you take bookings, what time the kitchen closes and where to park, books group tables, takes platter pre-orders for morning teas and passes dietary questions to your staff.
Hear Miya take a platter order
Tell us about your cafe; the demo then answers a weekend walk-in question and takes a morning tea platter order.
Cafe owners hear back from us within a business day. Cafe call data is handled per our Privacy Policy.
Built for Australian local businesses
Cafe calls come during the busiest hour of the day. Miya takes them so the coffee keeps flowing.
Without RingOut
With RingOut
An AI answering service for cafes is software that answers the cafe phone during the rush, explains walk-in rules, hours and parking from your notes, books group tables and takes catering platter pre-orders for pickup.
If you only take bookings for groups, Miya explains that rule kindly and books the tables you do allow.
Each tab walks through a typical cafe call.
Whether you take bookings, when the kitchen closes, where to park and whether dogs are welcome outside are answered from your notes.
Powered byKnowledge base
Questions this morning
For groups above your walk-in limit, Miya books a table, records the number and time, and explains any set menu or minimum spend.
Powered byAppointment booking
Sunday brunch
Group table booked
Morning tea platters, office catering and celebration cakes are recorded with quantities, pickup time and notes for the kitchen.
Powered byLead capture
Platter order
Questions about gluten-free, vegan or allergy-friendly options are recorded for staff to answer. Miya never says a dish is safe for an allergy.
Powered byCall outcomes
For the kitchen
Miya answers from your notes, books what you allow and passes food questions to the kitchen.
Live transfer to the counter is not part of RingOut yet. Platter orders and kitchen questions reach the dashboard after every cafe call.
A walk-in question, a Sunday group and an office platter order.
Saturday 7:55 amAnswered
A couple wants brunch on Saturday.
Miya: Ibis Espresso, Miya speaking.
Caller: Do you take bookings for two this morning?
Miya: For two to five people it is walk-in only, and the wait is usually short before 9 am.
Caller: Great, we will come now.
Miya: See you soon. The kitchen runs until 2:30 pm.
Thursday 8:20 amBooked
A family wants a table for a birthday brunch.
Caller: Can we book a table for eight on Sunday?
Miya: For groups of six or more, yes. 9:30 am is free. Would that suit?
Caller: That is perfect.
Miya: Booked for eight at 9:30 am Sunday. Groups of eight share one bill, as per the cafe.
Wednesday 7:45 amOrder
An office manager orders platters for a meeting.
Caller: Can I order morning tea platters for twenty on Friday?
Miya: Yes. Sweet, savoury or a mix?
Caller: A mix, picked up at 9:30.
Miya: Noted for Friday at 9:30 am. The kitchen will text you the total to confirm.
Cafe calls written to show Miya at the counter phone.
Miya answers from your notes. Food safety and allergy questions always go to your staff.
If a caller mentions a severe allergic reaction or other medical emergency, Miya's first words are to ring 000 now.
Allergy safety is always the kitchen's call, never Miya's.
Platter and cake prices come only from your cafe list.
Cafe callers find out in Miya's opening line that she is AI, and the team can call back.
Cafe orders and notes sit in a Sydney data store.
Cafe call audio is converted to text in the US while the call runs, and none of it is stored.
Group tables and pickups go into Google Calendar or Calendly; cafe ordering systems are not linked.
Each cafe feature links to a full explanation.
Cafe customers often look for these venues too.
Often used withOverflow call handlingSmall business answeringLead capture
Cafe plans are in AUD, GST added, and setup is free. Most single cafes do well on Starter.
Prices last updated October 2026
For sole traders who want inbound calls handled while they work.
$40.83/month
$490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For teams that want recordings and summaries to review calls.
$124.17/month
$1,490 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For busier local teams handling more calls and appointments.
$332.50/month
$3,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For groups receiving calls across several locations.
$582.50/month
$6,990 billed yearly, 2 months free
Get startedMinutes and numbers
Included
Support and admin
For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.
Pricing
Priced to your volume
Reply within one business day
All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.
The morning rush is exactly when the cafe phone rings hardest. Miya answers walk-in, hours and parking questions from your notes, books group tables within your rules, takes platter and cake pre-orders with pickup times and passes dietary questions to the kitchen, so baristas never leave the machine.
Miya explains your rule kindly, for example walk-in only for small groups, and gives the usual wait if you provide it. If you take bookings for larger groups, she books those tables and explains any set menu or minimum spend as you have written it.
Yes. Miya records the items, quantities, pickup date and time and any notes for the kitchen, then logs the order for your team to confirm the total. She does not take payment; your staff confirm and collect it as usual.
Miya records the question, such as gluten-free bread or vegan options, and passes it to the kitchen. She never says a dish is safe for an allergy. A severe allergic reaction means the caller is urged to ring 000 at once.
Not yet. Your Google Calendar or Calendly shows group tables and platter pickups, while RingOut notes each cafe order with items and pickup time, ready for your kitchen to action. Your kitchen can check the list before prep each morning.
A single cafe usually runs on Starter at $49 monthly, with 60 minutes of calls. Busy cafes with catering orders often move to the $149 Growth tier with 250 minutes and recordings. All cafe pricing excludes GST, and setup is free of charge.
In this demo, Miya answers a walk-in question and takes a morning tea platter order.
Morning rush getting louder? Get started and have Miya on your cafe phone.
Tell us your cafe type for a tailored call.
Cafe demo slots arrive by email; cafe call data follows our Privacy Policy.
24/7 call answering from $40.83/mo billed yearly, ex GST
Book a demo