Beta: Ringout is still in development, so some things will change. Payments are in test mode, so no real money is taken.

Keep your business calls covered. See how Miya answers enquiries and books appointments for your business.

Book a demo
Log in Get started Book a demo

Accountants

Accountant answering service for Australian practices.

From July to October the phones never stop, and every call pulls an accountant away from a return. Miya books tax appointments, answers document and deadline questions from your notes, and records client messages, while tax advice stays with your team.

  • Tax appointments booked in the rush
  • Document lists read from your notes
  • No tax advice given
Hear Miya35-second call

Hear Miya book a tax appointment

Pick your practice type, and the demo will book a tax return appointment during the July rush.

We reply to every request inside one working day. The Privacy Policy explains how practice details are kept.

Built for Australian local businesses

  • Roselands Veterinary Clinic
  • West Arctic Air
  • Australian ReUse
  • Bought Property Group
  • Good News
  • Professionals Build
  • Athelyx
  • Budget Salon Supplies
  • Killer Candle Co.
The difference

Get through tax time without a ringing phone.

Tax season doubles call volume just when accountants have the least time. Miya takes the load.

Without RingOut

  • Accountants stop mid-return to answer calls
  • Clients wait on hold through July
  • Document questions asked again and again
  • New clients ring another practice
  • Messages lost between reception and partners

With RingOut

  • Accountants stay focused on returns
  • Clients booked in on their first call
  • Document checklists read from your notes
  • New client intake taken while they are keen
  • Messages logged for the right accountant
Quick answer

What is an accountant answering service?

An accountant answering service is a way to have every practice call picked up, with tax and business appointments booked, document and deadline questions answered and client messages passed to the right accountant. RingOut provides it as an AI receptionist for accountants.

Many practices use it as a virtual receptionist for accountants, or simply an answering service for accountants, all year, and lean on it hardest from July to October.

Answers
Tax-time peaks, several calls at once
Books
Tax returns and business meetings
Answers from
Document lists and fee notes
Records
New client and entity details
Never does
Give tax or financial advice
From
$49 a month, AUD ex GST
Practice workflows

Organised around an accounting practice year.

Go through the tabs to see the calls a practice handles.

Tax returns booked through the rush.

Miya books individual and business tax appointments with the right accountant and length, and reads your document checklist.

  • Appointment length by return type
  • Document checklist from your notes
  • Remote or in-person noted

Powered byAppointment booking

Tuesday, Sarah

1:00Taken2:00Lena Hart, individual return3:00Free4:00Taken

Tax appointment booked

How calls are handled

Practice calls become bookings, answers or messages.

Miya books, answers from your notes, or records a message, and leaves every tax question to your accountants.

Direct transfer to an accountant during a call is a future feature. For now, client messages wait in the dashboard the moment each conversation ends.

Real call examples

Three accounting calls in tax season.

A tax return booking, a new business client and a refund question.

Monday 9:05 amBooked

An individual tax return

A returning client books for this year's return.

Read the call

Miya: Mulga Accounting, this is Miya.

Caller: I need to book in for my tax return.

Miya: Sarah has Tuesday at 2 pm. Please bring your income statement and receipts.

Caller: Great, book that.

Miya: Done. You will get the secure upload link with your confirmation.

Monday 10:40 amNew client

A new sole trader

A caller has started a business and needs help with BAS.

Read the call

Caller: I started a business last year and need help with BAS.

Miya: Happy to help. Are you a sole trader or a company?

Caller: Sole trader, a cafe.

Miya: Thanks. A business accountant can meet you Thursday at 11 am to go through it.

Wednesday 1:15 pmMessage

A refund question

A client wants to know when their refund will arrive.

Read the call

Caller: When will my tax refund come through?

Miya: I cannot see your return, so I will ask your accountant to check and call you. Who looked after your return?

Caller: Sarah.

Miya: I have passed it to Sarah.

Conversations written for this page to illustrate Miya's approach.

Client trust

Professional limits on accounting calls.

Miya books and records. Tax, financial and compliance advice stays with your registered agents.

Miya tells anyone describing danger to life or a medical emergency to hang up and phone 000 first.

No tax advice

Miya never comments on deductions, liabilities or what a client should claim.

Fees you list

Return and consultation fees are quoted only as your notes state.

Open about AI

Every call begins with Miya stating she is an AI assistant, and any client can ask an accountant to ring.

Client data in Sydney

Client messages and saved recordings are held in Sydney.

Live audio offshore

Audio from active calls passes through speech providers in the US and is discarded straight after.

Calendar appointments

Bookings go to Google Calendar or Calendly; practice management software is not linked.

Related businesses

Professional services beside accounting.

Each one has its own calls and professional limits.

Law firmsIntake and urgent mattersMortgage brokersHome loan appointmentsFinancial advisersRetirement and super meetingsInsurance brokersPolicy and claim callsMigration agentsVisa consultationsArchitectsProject enquiries

Often used withVirtual receptionistOverflow call handlingLead capture

Pricing

Accountant answering service pricing.

Plans are priced in AUD with GST added, and setting up is free. Many practices step up to Professional for tax time.

Prices last updated October 2026

Starter

For sole traders who want inbound calls handled while they work.

$40.83/month

$490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 60 call minutes a month
  • 1 local number included
  • 1 Australian voice
  • 2 simultaneous calls
  • Extra minutes $0.99/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Spam call screening
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Setup guidance
  • Priority support
  • Uptime SLA

Growth

Most popular

For teams that want recordings and summaries to review calls.

$124.17/month

$1,490 billed yearly, 2 months free

Get started

Minutes and numbers

  • 250 call minutes a month
  • 2 local numbers included
  • 3 Australian voices
  • 4 simultaneous calls
  • Extra minutes $0.75/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Spam call screening
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Email support
  • Guided setup call
  • Priority support
  • Uptime SLA

Professional

For busier local teams handling more calls and appointments.

$332.50/month

$3,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 900 call minutes a month
  • 3 local numbers included
  • 8 Australian voices
  • 8 simultaneous calls
  • Extra minutes $0.60/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Guided setup call
  • Quarterly review
  • Uptime SLA

Business

For groups receiving calls across several locations.

$582.50/month

$6,990 billed yearly, 2 months free

Get started

Minutes and numbers

  • 1,750 call minutes a month
  • 5 local numbers included
  • Unlimited Australian voices
  • 12 simultaneous calls
  • Extra minutes $0.50/min
  • Extra numbers $12/mo
  • Extra concurrency $20/mo

Included

  • 24/7 call answering
  • Appointment booking, 2-way sync
  • Knowledge base of your business
  • Spam call screening
  • Call outcomes
  • Call analytics by location
  • Recordings & transcripts
  • Call summaries
  • Call transferComing soon
  • Call routingComing soon
  • SMS follow-upComing soon

Support and admin

  • Priority support in Australia
  • Dedicated onboarding
  • Quarterly review
  • Uptime SLA
Enterprise

Need more than 1,750 minutes?

For local groups outgrowing standard plans, ask about pooled minutes, custom overage, invoicing and a written uptime SLA.

Pooled minutes across sites Custom invoicing & reporting Uptime SLA Dedicated onboarding

Pricing

Priced to your volume

  • Volume rate per minute
  • Monthly or annual terms
  • One invoice for every site
Talk to sales

Reply within one business day

All prices AUD, ex GST. Cancel any month. Need more than 1,750 minutes? Talk to us about volume pricing.

FAQ

Accountant answering service FAQs.

What does an accountant answering service do?

It answers your practice phone, books tax return and business appointments, takes new client intake, answers document, fee and lodgement timing questions from your notes, and records client messages for the right accountant. RingOut does this as an AI receptionist for accountants, so several calls are answered at once during tax time.

How does it compare with a virtual receptionist for accountants?

It does the same job. A virtual receptionist for accountants is often a call centre that takes messages. RingOut books the appointment on the call, reads your document checklist and handles tax-time peaks with several calls at once, for a flat monthly fee rather than per call.

Will it give clients tax advice?

No. Miya never comments on deductions, liabilities, structures or what a client should claim. She records the question and passes it to the client's accountant. This keeps every piece of tax advice with your registered tax agents. If a caller presses for an answer, Miya offers a booking with their accountant instead.

How does it cope with tax season?

Miya answers several clients at the same moment, from two on Starter to twelve on Business, so July does not mean long holds. Many practices move up to Professional for the season and back down afterwards, as plans can change monthly.

Can it link to our practice management system?

Not yet. Appointments can be booked into Google Calendar or Calendly, and each client call is summarised in RingOut with the entity and request, ready to add to your practice management system as a task. Until a direct link exists, that daily copy usually takes a few minutes for a busy practice.

How much does an accountant answering service cost?

RingOut starts at $49 a month on Starter, with 60 minutes. Many practices sit on the $149 Growth plan outside tax season, then move to Professional at $399 from July to October, when 900 minutes and eight calls at once help. GST is charged on top, and setup carries no fee.

Stay on the returns. Miya books the clients.

In a short demo, Miya books a tax return appointment and takes a new business client for your practice.

  • Tax time covered.Several calls at once.
  • Clients booked.With document lists.
  • Same number.Clients call as usual.

Tax season coming? Get started and cover your practice line before the rush.

Hear Miya book a tax appointment

Pick your practice type so the call fits.

Expect your demo options by email. Our Privacy Policy describes how practice details are treated.

24/7 call answering from $40.83/mo billed yearly, ex GST

Book a demo