Emergencies through to a person. Everything else booked.
The front desk is mid-appointment and the phone keeps ringing. Ringout answers calmly, recognises a call that sounds like an emergency and puts it through to your team, and books the routine appointments in.
Sample call: A worried owner at 7 pm
Ringout: Hi, this is Northside Vet's AI assistant. How can I help?
Caller: My dog's eaten something and he's been vomiting for an hour.
Ringout: That needs a vet now. I'm putting you through to the on-call vet straight away.
Transferred to the on-call vet
Emergencies escalated, every time
A call that sounds like a pet emergency is routed to a person, never into the booking flow.
Routine appointments booked
Check-ups and vaccinations booked against your real availability.
Calm and clear
A measured, reassuring tone for worried owners, in plain Australian English.
Every call written up
The urgent calls sit at the top of your call log, with the recording and transcript.
Three steps to live
We set up our first customers ourselves, and test every number before it goes live.
Tell it about your business
A short form in plain language: your services, hours, prices and what counts as urgent. Add your website, a document or notes as the knowledge it answers from.
Connect Google Calendar or Calendly
Divert your number
Keep the number your customers already call. We give you divert instructions for Telstra, Optus, Vodafone and TPG.
No new number, no porting
Test call, then live
We ring your number to check everything answers the way it should. You're live once that test call passes.
We set up our first customers ourselves
The end of missed calls.
Somewhere right now, one of your customers is listening to a dial tone and reading the next name on Google. From today, that call gets answered.
We're setting up our first businesses by hand, in trades, vet clinics and event management.