Asked before every trial.
Will callers know they're talking to an AI?
Yes. Every call opens by telling the caller they're speaking with your business's AI assistant, and that can't be switched off. If a caller asks again, it never denies being an AI.
What happens when a caller really needs a human?
Ringout warm-transfers the call to your mobile, when the caller asks, when a call sounds urgent, or when it can't finish the job itself. If you don't pick up, it takes a message and texts you the transcript and the caller's number.
Do I need to change my phone number?
No. You keep your number and divert it to Ringout. We give you divert instructions for Telstra, Optus, Vodafone and TPG, then run a test call before you go live.
Where is my call data stored?
Recordings, transcripts and call records are stored in Sydney. To answer calls in real time, the live call (speech recognition, voice and the AI conversation) is processed in the United States by ElevenLabs and Anthropic. Our privacy page lists exactly what goes where.
Are calls recorded?
Yes, so you can review them. Callers are told before recording begins. Recordings and transcripts are kept for 90 days and then deleted.
How does setup work?
We set up our first customers ourselves. You tell us about your business in a short form (services, hours, prices, what counts as urgent), connect Google Calendar or Calendly, and divert your number. We run a test call, and you're live once it passes.
Does Ringout make outbound calls?
No. Ringout answers calls made to your business. It doesn't make sales calls.
What if I go over my minutes?
Your calls are never cut off. We alert you at 80% of your included minutes, and extra minutes appear as a separate line on your next invoice at your plan's rate.
When can I start?
We're onboarding a small group of businesses by hand first, in trades, vet clinics and event management. Join the waitlist and we'll be in touch.
Something else? Ask us directly.
The end of missed calls.
Somewhere right now, one of your customers is listening to a dial tone and reading the next name on Google. From today, that call gets answered.
We're setting up our first businesses by hand, in trades, vet clinics and event management.